We sincerely appreciate your clarification regarding the availability of alternative facilities for recreation during your stay. We understand the importance of providing access to amenities such as a swimming pool to ensure a fulfilling guest experience.It's reassuring to know that we offer complmentary passes to a nearby recreational center across the street, which includes these amenities. While we regret any inconvenience caused by the temporary closure of our on-site pool, restaurant, and cocktail bar, we're pleased to provide our guests with access to these alternative facilities.We hope that this alternative arrangement allowed you to still enjoy your leisure time and make the most out of your stay with us. Your satisfaction is of utmost importance to us, and we are grateful for your understanding and flexibility during this time.Should you have any further questions or require assistance during your stay, please don't hesitate to let us know. We're here to ensure that you have a comfortable and enjoyable experience with us. Thank you for choosing our hotel for your accommodations.

Dear Ms Melissa,Thank you for sharing your feedback following your recent stay with us. We're pleased to hear that you found our rooms to be very clean and appreciated the updates we've made to them.Regarding the temperature adjustment in the shower, we apologize for any inconvenience you experienced. We understand the importance of personalized comfort, and we appreciate your patience. Please note that there is a small knob on the shower handle that can be used to adjust the temperature to your preference. However, we will also look into ways to make this adjustment more intuitive for our guests.Regarding the options for breakfast and dining, we regret that we fell short of meeting your expectations. We're constantly looking for ways to improve our offerings, and we'll explore opportunities to provide more dining options for our guests in the future.Your comments are invaluable to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards,Jimmy KooGeneral Manager