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"The heating and cooling system cannot be adjusted, making the rooms too hot and the hotel stuffy. Hotel cleaning staff were everywhere (including towels and carts sprawled out in front of the elevators) and were not friendly. Despite the number of staff, the body wash in our shower was not filled and only had about two pumps before it was out when I showered. Only stayed for one night and the location by the airport was convenient but wouldn’t recommend this hotel."

"Staff were lovely and super helpful. Location is excellent. Rooms are tidy and quiet. Not much more you could ask for!"

"Room was clean and quiet."

"Very basic accommodations with few amenities, but an excellent, well-trained staff who were helpful, polite, and cheerful. The hotel was clean and located in the center of town close to everything"

"Very good breakfast option, AMAZING location near the zoo and on an easy bus route to local attractions. Staff were amazing. Highly recommend."

"Very nice staff, great bar"

"The hotel was very nice. Enjoyed dinner in restaurant."

"Lovely place! Definitely will consider for next time staying at Edinburgh "

"Staff was friendly and helpful. Moved us to a better room with shower instead of tub. Castle view room had an amazing view through a large window area room 1021"