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"Lovely large room, comfy bed sand very dog friendly. Lots of parking and advantage of park and ride into Bath 10min walk away. Excellent Sunday roast and fantastic breakfast will definitely be back!"

"The room was clean but breakfast was very crowded and was difficult to get what I needed. Often the coffee machine doesn't work"

"Nice central location - double bedroom not great with two single beds joined rather than a proper bed and room seemed to incorporate lots of accessibility equipment which wasn’t what we wanted or needed and impacted the rooms look unfortunately."

"Too small family room( 2 adults and 2 kids), and too small bathroom and toilet. Family room should have more space . Need more cloth hangers. We stay only 1 night so its ok to bear, but if more than 2 nights,it could be terrible experience."

"Have stayed here before. Great to have accessible parking near the hotel on arrival. Staff really attentive and helpful at all times. Delicious breakfast with lots of choices. Handy bus stop into the centre of town so taxis not needed. Always an enjoyable stay."

"We had twin beds & I had a double quilt cover on mine it had such a big hangover I kept getting my foot stuck in it. They didn’t clean our room on the Sunday for some reason? We managed using our towels twice & making our beds. We had to keep calling down for more coffee & sugar, coffee machine didn’t work one day seemed it was full of expired coffee caps, wile doing it he spilt some coffee over the bin onto the floor & just left it !! On the first day we needed help with air conditioning....

"Property is very clean. Only thing is the rooms are to small. My fault for not paying attention to the advertising. However despite that it’s very good. Complimentary wine and cheese for loyalty membership. Again very good but if you need room space it’s different. If I had been traveling alone this would not matter"

"it was great!"

"Staffs was so friendly and helpful. The room was so clean and quiet. Convenient to go to the landmark. "

"Staff very helpful great food comfortable rooms"

"My room wasn’t ready when I arrived and had to wait until 4:15pm for my room with a child and health issues after lengthy traveling. Not enough trowels in the room. Air conditioner in the room broken. Reception Toilets messy with no toilet paper in them. Breakfast a massive disappointment. They are basically trying to save money on everything and it make it unpleasant for the paying customer."

"Great location. Comfortable beds. Very helpful staff."

"The room I got was spacious with to double beds. It quite comfy, but the facilities in the bathroom were a bit out of date. Front staffs were nice, though I almost got heart attack when she forgot to return my credit card back and I had a moment that I thought I lost it. I got it back anyway and staff still helpful."

"The hotel was clean, staff were very pleasant and helpful. Hotel location is convenient, but for foot passengers travelling with baggage, it's not so good. You have to walk a fair distance down a winding pathway, then push or pull your baggage up the hill for your return. When it is raining, this is very unpleasant. Not happy with this at all."

"Fabulous property !! Very nicely designed and well-maintained. With good parking and conveniently located close to the city centre. My wife and I loved our stay."

"Amazing breakfast"

"The hotel was interesting enough and not horrible. But there were some deficiencies. The exterior entrance doors are very narrow and there is nobody there to help you with your luggage. Or to even hold the door. If you are not very strong and need some help it might be a challenge. The front desk clerk when we checked in, was completely indifferent to us. When we had a problem with the Wi-Fi, she was condescending and never did get our issue straightened out. The Wi-Fi there did not work...