Dirts on duvet and carpet, you can find many bacterial at carpet.
Mengqi
เข้าพัก 1 คืน, กรกฎาคม 2025
6/10 พอใช้
Crystal
เดินทางกับคู่รัก
11 เม.ย. 2025
It was okay the room but needing some upgrades to the lock on our bedroom and the main door as both were faulty. Also the room was tired and worn needing some refreshment in decor. The town is excellent and the location is great for the guesthouse. Also we prefer face to face welcome, don’t like just turning up and getting self-service.
Crystal
เข้าพัก 2 คืน, เมษายน 2025
2/10 แย่มาก
Gerald, Kilmarnock
7 เม.ย. 2025
Would know never received pin to get entry was sent message before 15..00 pm and for the next 2hours just sent messages to agent but they got the wrong guest house also sent details
Premises was closed on arrival, no one around to help, locked and no access - tried ringing but the number didn’t work - had to book alternative hotel 10 miles away
Lovely room clean and tidy.
Put the heating on when i arrived as room was cold but soon warmed up.comfy bed only thing to suggest is changing the stair carpet as was not in the best condition.
Situated in the very centre of Kelso, convenient place to stay when exploring the area. Checkin was done very easily, with clear instructions sent beforehand. There is a Greggs just in front of the hotel, and also several restaurants and takeaways in close vicinity. There was double glazing in the room, and hence better insulation.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กันยายน 2024
8/10 ดี
James, Tucson
20 ก.ย. 2024
Great location, clean and comfortable room, but only after booking room did I find out that the hotel is not staffed and I would have to call to get an entry code, which required borrowing a bartender's phone to make the call, since I didn't have phone service in Scotland. All this happened very late in the day on a Sunday, where a missed call could have meant nowhere to stay in a small town. They need to change the procedure or give fair warning through Expedia before booking.
If you going to be staying on a Saturday just be prepared that in the early hours of Sunday it gets noisy with people. There was people talking loudly and shouting. Not a great night sleep
Posizione perfetta. Stanza ampia e pulita. Mancavano indicazioni precise per la camera (ho capito quale era solo leggendo la fattura ed aprendo casualmente un cassetto che conteneva tutte le chiavi rimaste libere)
Really nice apartment in a great location to the square. Close by to the bars, cafes, restaurants and also not far from the Castle and main roads to get into Kelso. Check in was easy as the owner sent us details of how to get in and everything was very straight forward. Rooms were comfy, well decorated and it was a fantastic space overall. Genuinely felt really cosy and at home as soon as we entered, and it was especially great to have so much storage space including a walk in wardrobe.
However, we were disappointed that when we arrived we noticed straight away there were no toiletries in the room, not even any toilet paper. We booked via Hotels.com and it definitely stated these items would be provided so we didn't think to bring any. Thankfully there is a local Boots and Coop nearby so we grabbed some basics but would have been helpful to know this upfront.
The other things that brought down our rating was the cleanliness of the place including dust and animal hair. Not sure the carpets and floors had been recently hoovered or mopped as there was animal fur everywhere. It completely covered our socks and trousers. On the other hand, sheets and towels were clean and ready to use.
We also had one night when the ceiling started leaking. This wasn't heavy but something that needs looked at. The fridge also leaked which meant some of our food got ruined too.
Overall, definitely recommend this place but I think there's a few things that need to be looked at!
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กรกฎาคม 2023
10/10 ดีเลิศ
Kathryn
22 เม.ย. 2023
Kathryn
เข้าพัก 1 คืน, เมษายน 2023
8/10 ดี
Diane
เดินทางกับคู่รัก
20 พ.ย. 2022
ชื่นชอบ: ความสะอาด
Nice x clean but needs updating very handy for shops
Excellent dog friendly accommodation. Suited our needs. Clean and comfortable. Could do with a new stair carpet but I think the owners are in the process of upgrading.
Would highly recommend