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"The breakfast was good. Staff and customer service was excellent. I requested for a pool access room. Got it for last two days out of seven days but was reached by staff that there is an issue with the pool access room and to ensure my satisfaction they offered free upgrade to a Villa with private pool and it was amazing. The breakfast basket at the pool i requested was simply amazing. Overall, it was a great experience. Check out time is 12:00 which is good and upon request they complimentary extended the checkout time to 2:00 pm. So, a great experience overall. "

"good"

"Staff were friendly and always more then willing to help. "

"Best hotel , great customer service from employees . Room was clean . Great restaurant and food . 1000/10 . Definitely recommend "

"staffs was extremely polite and helpful."

"We loved everything about our stay from the room (cleaned daily), to the friendliness of the staff and variety at breakfast. The hotel is located close to Karon beach (you can walk but there is also a free shuttle service provided by the hotel) and lots of choices for restaurants and massage parlours nearby too. The resort is set on a hill, so isn’t ideal for those with mobility issues. However, the staff are very accommodating to guest needs day or night and provide a concierge service to your room if you don’t want to walk far. "

"This resort isAMAZING and the view from my room was surreal. I regret only staying two nights and I will definitely go back for at least week. This is the place to be when you want a relaxed vacation with some peace and quiet away from all the noise. Going during low season was a good move as it wasn't as crowded as it probably is during peak season but the weather was still wonderful. The staff is very polite and attentive. Always ready to jump in and help however they can. The Coconut rum drink at the "by the sea restaurant" was my addiction!!! Soooo good. "

"Shout out for bu for all the planning our trips, tong and her team for our clean room and the lovely staff for our wonderfull massage.also like to thank the other staff"

"The staffs are friendly and polite. The room service is good and promptly. The breakfast is great and has many choices. The hotel location is convenient for going to Patong beach. "