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"Food is very good 10/10 Clean 9/10. Very good customer service 10/10 Staffs very friendly 10/10 "

"I was underwhelmed with this hotel and thought value for money was much not as good as other hotels I stayed at in Sri Lanka. Located in the central city area of Trinco, however there is not really much to neither see or do in this area. Suggest you instead look for a hotel on the beach and take a tuk-tuk if you want yo experience the city. The room was spacious, had AC, but other than that rather basically equipped. I had high hopes for a Sri Lankan breakfast, because staff asked me...

"Nie wieder."

"I think not much items to select for the breakfast compared to other hotels, that's poor. I already told to the staff about that. , . and closing pool at 9pm is also not a good thing. we couldn't enjoy much . the staff is great, very helpful"

"One of the worst properties I’ve stayed in."

"Clean rooms and public areas, very welcoming staff and wonderful breakfasts. "

"Arrived at this hotel and was informed that they overbooked their rooms and we were offered a room downgrade? This is the first time this has ever happened in years of travelling. Normally a hotel will offer you an upgrade if they make a mistake Thankfully Expedia provided me with a free of charge upgrade to another nearby hotel (Havana Club Resort) Very unprofessional experience. I’ve never had a hotel make their problem my problem before. Now they have no business and a fresh 1 star review....

"Everything was perfect; staff, room, food, location. One of the best hotels we have stayed anywhere in the world."

"Very happy with my stay at Havana Club. Staff were absolutely amazing and super helpful. One of the guest in my party has a serious food allergy and they went out of their way to cook a special breakfast each day for her dietary needs and ensured us staff would be mindful of cross contamination during the food prep process. Can’t say enough great things about them"