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"Excellent "

"Not really but thevwhole see in front of you it should not matter much"

"Friendly staff. Spotless room, good size, nice breakfast"

"Excellent stay here for 3 nights. Spacious room with all the things you need and a Beautiful view of the Arabian Sea from our balcony. Very relaxing surroundings and variety of different cuisines in the main restaurant . Great customer service. They brought a chocolate cake and candles to our room for my boyfriend’s birthday. Would return! "

"If kettle and tea supplies had been placed it would been the best budget room.Old tv should have been changed after renovation."

"Perfect location, amazing staff, I was treated like a member of the Royal family. We would definitely recommend this to absolutely everyone. Thank you so much! :)"

"The retreat was a lovely place to stay, we were there for a week. All the staff were very happy to help. Clean and tidy. The food was delicious "

"The staff have been beyond amazing, really clean Hotel great location to be able to get to plenty of venues around TRV. Highly recommend with the prices on offer at present. "

"Very good hotel and excellent stay"

"This must be the nicest hotel in Trivandrum, because everything was perfect. It’s a beautiful hotel, everything is spotlessly clean and the staff are so attentive. It’s truly a hotel where the pictures match how beautiful the property actually is. We travelled from abroad and loved our stay. "

"Clean wonderful staff"

"Everything was great"

"Overall Impression While the general condition of the hotel is satisfactory and the staff were initially helpful, several serious lapses in hygiene, housekeeping, and data privacy protocols negatively impacted my stay. 1. Food Safety & Hygiene Concerns During a visit to the downstairs restaurant , I observed approximately 10 to 15 fruit flies resting on the handles of two trays containing sweets. Staff Response: I immediately brought this to the attention of two staff members on duty....

"yes"

"Clean room courtesy staff "

"Checked in for 5 hrs before getting on a long flight. I made a reservation for myself, my 18 year old son and my 14 year old son. When making the reservation, I forgot to add 1 child to the reservation. When checking in, we were asked to pay 1000+rupees for an additional guest. I explained that we were only staying for a few hours and were not going to need any additional services. They had to check with management, etc, made us wait and unnecessarily argue before finally agreeing to give us the...