Absolutely awful place. Nothing like the photos.
Nobody to meet us and check us in! We had to find our own rooms and assume the rooms were for us.
Didn't see any staff in three days.
No service or cleaning of any kind. No clean towels, coffee replenishment,beds made - Nothing!!
Pool was like a muddy river.
Overall a disgrace and Hotels.com should look into this and verify the state of hotels they allow in their website
From check in to check out never saw any staff. Had to leave the key on reception desk as nobody about. The pool was not full and in need of several repairs. Broken tiles in the pool which caused my daughter a large cut to her foot.