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"the staff is great. it is also very new and they are balancing everything out "

"A true Boutique Hotel where you see the same friendly faces day to day and want to spend time there. The location is perfect to walk around to all of the great shops and restaurants in Coconut Grove, but definitely enjoy Bellini and the Creperie in house!"

"Great water views. Excellent location."

"Very cute little room. The area surrounded the hotel is so cute as well. Room had cute little touches to it."

"Loved this hotel so much. Location was amazing! "

"The best location, staff and experience!"

"The staff were very friendly and helpful. The hotel was spotless and I thought it was a perfect stay until I went to access the shuttle to the port, the following day. The staff member who booked me, put me down for the wrong day. Since I wasn’t familiar with using Uber (and the staff weren’t helpful in that regard), I ended up paying for a cab - which cost me almost as much as my stay the evening before 😫. My suggestion would be that management develops a policy to correct situations like...

"nice room and great location. recommend! "

"Nice location in Coconut Grove, but every room is unique. Ours was rather rundown and shabby, especially for the high price. No new towels or any cleaning service during the three days of our stay."

"The staff at this hotel deserve ALL the stars - from the front desk to the valet! They’re GREAT!!"

"did not use"

"Well located and maintained facility, clean, spacious room."

"This hotel is a scam. Expedia should alert traveleres that this hotel closes their office for check ins at midnight and do it BEFORE we are forced to pay in advance. You srole my money I will never use Expedia again and for sure I made a Google review so people know before they get scammed. I am awaiting a refund from you. Ty Diana 954-461-1868 "

"Absolutely loved my stay! The place was spotless, stylish, and in the perfect location. The host was incredibly helpful, and every detail was clearly thought out to make guests feel welcome. If you’re looking for a seamless and comfortable experience, book this spot immediately. I’ll definitely be back!"

"Courteous employees who always say hello. Reception area is a bit slow (under staffed? ) Telephone on desk in room 412 doesn’t work. Lighting in bathroom a bit dim"

"Great location within walking distance of many shops and restaurants. "

"N/A"