Hi Syeda Rida, it's noticeable from your rating of our hotel that your recent visit did not meet your expectations, and we sincerely apologize we fell short in this instance. We strive to exceed our guests' expectations; thus, we take poor experiences very seriously here. We would appreciate more clarity on your issues, as that would allow us to identify areas for improvement and enhance the overall experience for you and other guests in the future. We hope to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Warm Regards,Guest Experience TeamRamada Kamloops

Thank you for staying with us and taking out time to write the review. We hope to see you again and make your experience even better.

Hi Kier, It's noticeable from your rating of our hotel that your recent visit did not meet your expectations, and we sincerely apologize we fell short in this instance. We strive to exceed our guests' expectations; thus, we take poor experiences very seriously here. We would appreciate more clarity on your issues, as that would allow us to identify areas for improvement and enhance the overall experience for you and other guests in the future. We hope to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Warm Regards,Guest Experience TeamRamada Kamloops

Thank you for staying with us. We hope to see you again!

We do apologize for the unforeseen circumstances. We hope to host you again!

Dear Nadine,Thank you for sharing your concerns with us. We deeply apologize for any distress caused by the recent unfortunate incident. The safety and well-being of our guests, especially children, are our utmost priorities.Please rest assured that we take incidents of this nature very seriously, and we are actively working with local authorities to address any security issues and to enhance our safety measures even further.We understand your concerns and appreciate your feedback.Once again, we apologize for any inconvenience and assure you that we are committed to providing a safe and secure environment for all our guests.Sincerely,Hotel Management

Thank you for staying with us Dave. We hope to see you again!

Thank you for your feedback! We are sorry to learn that you did not find your accommodation with us to be satisfactory. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Safe travels! Warm Regards, Guest Experience Team Ramada Kamloops

Thank you for staying with us Sabrina. We hope to see you again!

Dear Robin, Thank you for choosing Ramada Kamloops for your night's stay. We are committed to continuous improvements, and your feedback is helpful, as it provides valuable insights into what you liked about your stay and how we can improve. We appreciate you sharing your perspective on our facilities. As you rightly pointed out, we occupy an older building; however, we undertake periodic renovations/repairs as part of the hotel's routine upkeep. While we just completed a renovation not too long ago, we are constantly working to improve our hotel and guest room amenities; thus, we value your feedback, as it allows us the opportunity to enhance future guest satisfaction. We do apologize that our housekeeping did not clean your bathroom to our usual standards. We will address this with our team and see to it that our staff does a better job of cleaning the bathrooms moving forward. For future reference, please know that our front desk is always available to resolve your concerns promptly, so kindly do not hesitate to contact our team if you encounter any issues during your stay. We are here to make your stay as comfortable and enjoyable as possible. We thank you for telling us that everything else was great, and we are grateful for your understanding and appreciation for our staff and parking facility. We are keen to exceed your expectations on a future visit and look forward to welcoming you back when you return to Kamloops. Thank you for staying with us on this journey. Safe travels!Warm Regards,Guest Experience TeamRamada Kamloops

Hi Chris, It's noticeable from your rating of our hotel that your recent visit did not meet your expectations, and we sincerely apologize we fell short in this instance. We strive to exceed our guests' expectations; thus, we take poor experiences very seriously here. We would appreciate more clarity on your issues, as that would allow us to identify areas for improvement and enhance the overall experience for you and other guests in the future. We hope to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Warm Regards,Guest Experience TeamRamada Kamloops

Thank you for staying with us. We hope to see you again!

Thank you for staying with us. We look forward to see you again.

Hello Jeremy, Thank you for staying with us on this journey and for your review. We strive to deliver a great guest experience, but it's clear that your time with us did not fully meet your expectations. We are sorry that you did not receive the room type you were looking for. In the future, we recommend you book directly through the hotel's brand website or call the hotel directly to guarantee a particular room type. When booking on third-party channels, room types are never guaranteed. You only get to make a preference, which is subject to hotel availability after direct bookings are assigned their guaranteed room types. We hope this information is helpful, and we look forward to another opportunity to exceed your expectations and share a more positive experience. Thank you for choosing us. Safe travels!Warm Regards,Guest Experience TeamRamada Kamloops

Thank you for staying with us. We hope to see you again!Team Ramada

Hi Harjit, It's noticeable from your rating of our hotel that your recent visit did not meet your expectations, and we sincerely apologize we fell short in this instance. We strive to exceed our guests' expectations; thus, we take poor experiences very seriously here. We would appreciate more clarity on your issues, as that would allow us to identify areas for improvement and enhance the overall experience for you and other guests in the future. We hope to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Warm Regards,Guest Experience TeamRamada Kamloops

Thank you for your review! We apologies for any inconvenience experienced and hope we can provide a better service next time, we hope to see you again!

Thank you for staying with us. We hope to see you again!

Hi John, it's regrettable to learn your recent visit did not meet your expectations. Our primary goal is always to exceed our guests' expectations, so we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both. Warm Regards,Guest Experience Team Ramada Kamloops

Thank you for staying with us. We hope to see you again :)

Hi Cory we are disappointed to hear that your stay did not meet expectations, we do apologies about the encounter you had with our staff and we are doing everything we can to resolve this problem.

Hi Tim, We are disappointed to hear that your stay did not meet expectations, we are taking a look into the issues you have stated and are keen on improving them, we are hoping that we can get the opportunity to host you again and will not disappoint.

Thank you for staying with us. We hope to see you again.

Thanks for staying with us. We appreciate your feedback!

Hi Michael, We are sorry to learn that you did not find your accommodation with us to be satisfactory. We apologize for any disappointment with our product/service and would like to know in more detail about your issues so we can take corrective measures for your future visits. Thank you for taking the time to review us. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Safe travels! Warm Regards, Guest Experience Team Ramada Kamloops

Thanks for staying with us. We appreciate your feedback!

Hi Midori, it's regrettable to learn your recent visit did not meet your expectations. Our primary goal is always to exceed our guests' expectations, so we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Warm Regards,Guest Experience TeamRamada Kamloops

Thanks for staying with us. We appreciate your feedback!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Jamie, We are sorry to learn that you did not find your accommodation with us to be satisfactory. We apologize for any disappointment with our product/service and would like to know in more detail about your issues so we can take corrective measures for your future visits. Thank you for taking the time to review us. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Safe travels!Warm Regards,Guest Experience TeamRamada Kamloops

Thank you for the review. We are excited to welcome you again.

Hi Dennis, it's regrettable to learn your recent visit did not meet your expectations. Our primary goal is always to exceed our guests' expectations, so we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Warm Regards,Guest Experience Team Ramada Kamloops

Thank you for the 5 out of 5 rating, Mary-Louise! It's great to be at the receiving end of such a wonderful rating, and we hope you had an exceptional stay with us. It was a pleasure to host you, and we look forward to having you back at Ramada Kamloops many more times in the future. Enjoy your travels & Happy New Year! Warm Regards,Guest Experience TeamRamada Kamloops

Thank you so much for your review. We are looking forward to welcome you again :)

Thank you so much for your review. We are looking forward to welcome you again :)

Thank you for your review. We strive to deliver a great guest experience, but it appears from your rating that your time with us did not meet your expectations entirely. We apologize for any disappointment with the accommodation, and we would like to know more about how we can make your next stay with us enjoyable. We look forward to an opportunity to welcome you back and hope to delight you with a superior experience during your next trip to the area. Warm Regards, Guest Experience Team Ramada Kamloops

Thank you for your review. We look forward to welcome you again.

Hey Katherine, Thank you for the positive review. We appreciate it. We hope your stay at Ramada Kamloops was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area.

Thank you Myles for your review. We strive to deliver a great guest experience, but it appears from your rating that your time with us did not meet your expectations entirely. We apologize for any disappointment with the accommodation, and we would like to know more about how we can make your next stay with us enjoyable. We look forward to an opportunity to welcome you back and hope to delight you with a superior experience during your next trip to the area. Warm Regards, Guest Experience Team Ramada Kamloops

Dear Norman, We are always pleased to receive feedback from our guests in relation to their stays at Ramada Kamloops, and we are thrilled to hear that our hotel was a great match for your needs on this trip. We are glad that you found the room clean and price affordable, and it's nice to read that our location suited you. We are also happy to know that our TV channel selection was to your satisfaction, and we hope your stay was comfortable and you had easy access to everything you needed. Thank you for choosing our hotel for your accommodations and leaving us a 5-star review. We really appreciate both. It was a pleasure to host you, and we look forward to having you back many more times in the future. Safe travels!Warm Regards,Guest Experience TeamRamada Kamloops

Thank you for your review. We look forward to welcome you again.

Thank you for your review. We look forward to welcome you again.

Thank you for staying with us. We hope to see you again!

Thank you for staying with us. We look forward to welcome you again!

Thank you Jennifer for us. We are glad you found your stay pleasant and we hope to host you sometime again.

Thank you for your review. We strive to deliver a great guest experience, but it appears from your rating that your time with us did not meet your expectations entirely. We apologize for any disappointment with the accommodation, and we would like to know more about how we can make your next stay with us enjoyable. We look forward to an opportunity to welcome you back and hope to delight you with a superior experience during your next trip to the area.Warm Regards,Guest Experience TeamRamada Kamloops

We are sorry to hear that you encountered difficulties finding street parking during your stay, despite it being available. Your feedback is important to us, and we will investigate this issue to ensure that future guests do not face a similar inconvenience. We apologize for any inconvenience this may have caused you.