The room was very dingy looking and smelled of cigarette smoke when we checked in, the flusher on the toilet was broken, the latch lock was broken on the door. We were supposed to have a pull out couch in the room and did not. I had to go purchase an air mattress for my children to sleep on, we could not get another room because there was nothing else available, we were in from Kelowna from a soccer tournament. The room was not even comparable to the pictures they show on the website. The staff accused the kids on the team of being loud and disturbing after quiet time and threatened to fine each room $500 when they were doing nothing. Every other hotel in the area offer a complimentary breakfast and they offer nothing. The $700 I paid for the 2 night stay I am very disappointed and will not recommend them.