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"The staff were absolutely amazing, very welcoming and helpful. The hotel is at the top of a hill and a little far out from the town, however there is a shuttle service from the hotel from early morning till late every 30 mins to take you into town. The town offers some amazing restaurants with a view and if you don’t mind a stroll - some of the fish restaurants by the harbour were superb! The restaurant in the hotel is lovely too for days you don’t want to venture out! The hotel itself is...

"The breakfast was awesome"

"Le spa n était pas en service Une chaleur étouffante dans la chambre alors qu'il fesait 20 degrés dehors Le personnel peu sympathique a part la première réceptionniste Petit déjeuner dans un autre hôtel très industriel Bref le pire établissement de quinze jours de vacances en Grèce et le plus cher Pas digne d'un quatre étoiles Passé votre chemin "

"Great hotel! The parking a bit harder but manageable."

"Nice location - close to old city; nice breakfast - good fruit selection; friendly staffs"

"Stunning hotel and location - truly my favorite hotel! The staff is also incredible"

"The hotel exceeded our expectations. Great location on the harbour. Facilities, rooms, cleanliness and breakfast were all spot on. Staff were all exceptional. Would definitely recommend,"

"Excelente"

"Thank you!"

"Alles war OK, sehr sauber, nettes Personal hilfsbereit, gutes Essen schönes Wetter, die judierte Luft war herrlich, gerne werden wir nochmal hinreisen. 🙂"

"Great friendly staff!"

"Buffet Breakfast was excellent, staff also was very professional and excellent at customer service, and assisting with all requests and help needed while there."

"Great hotel and excellent beach. Overall great but not enough staff so there's a lot of waiting around especially at the bar and limited covers at the onsite restaurants."

"Saying that this is the best hotel I stayed in Greece is an understatement. This family run jewelry is beautiful, the attention to detail is outstanding and the location couldn’t be better. I would get back to Chania just to stay at Casa delfino again."

"Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room...