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"This is a semi-automated hotel; staff is generally not in the building. The automation is iffy--the check-out kiosk in the lobby couldn't find our reservation by last name or by reservation number. We finally had to call to check out. On the plus side, the rooms were very clean. On the minus side, there is a large and poorly placed pillar next to the bed, which makes getting in and out of bed a chancier proposition than it should be. The location is excellent--maybe 150 meters from the central train station. Important note: This isn't the hotel's responsibility, but Google Maps will navigate you (even for walking directions) to the parking lot in the *back* of the hotel rather than to the far more convenient *front* of the hotel. "

"Nice, quiet room. Walking distance to Kukenhof. Would highly recommend "

"Lovely stay overnight. We will come back when we have more time. Nice location and lovely hotel and professional and friendly staff. Thank you. "

"Everything was good. One staff member was extremely helpful with my questions on how to get around Leiden "

"The hotel Was awesome, very cool atmosphere"

"Great location. Comfy bed. "

"I had a wonderful stay at the Fletcher Wellness-Hotel Leiden. The location right next to the station is unbeatable, and the room itself was impressively spacious and modern. I really appreciated the in-room amenities, specifically having a kettle and coffee-machine available, which made it easy to enjoy a hot drink at any time. One of the highlights was definitely the bathroom—the water pressure was high and absolutely amazing, making for a truly refreshing shower. Breakfast was another high point; there was a wide variety of fresh options to choose from, providing the perfect start to the day. Highly recommended!"

"Breakfast was a real treat! And the hotel was tasteful decorated with interesting historic details. it created a lovely atmosphere. I feel lucky to have stayed there!"

"Good rooms and staff"