Search Hotels Near Junior Museum of Bay County, Panama City

"Some type of syringe was left in my room from the previous guest. The initial person who respond did seem genuinely helpful but when I went to the front desk in the morning to ask if he left a note for the staff to remove them, the lady cut me off in mid sentence by putting a piece of paper in my face without even looking at me. It was the note he left. I tried to reassure her that I didn't mean any harm in asking and she said "this is just my personality". I described the situation in email to the manager of hospitality and his reply was very vague and lacked genuine concern. I tried to communicate that but he avoifed to my direct questions, tried to make it as if I was asking him how he deals with his internal staff and finally ignored my request for an additional contact person. It just made it clear that guest experience isn't something they seem to value if the hospitality manager who manages escalated emails can be that detached."

"Everything was great"

"It was such an amazing trip! We had so much fun. The rooms"

"Great"

"Good "

"Breakfast was nice, room wasn't as clean as I would have liked. Room door would not close properly."

"Room was nice, clean and comfortable. Breakfast was good. "

"old facility need to renovate. My first room was next to the elevator, I hear sound of people and elevation sound all night. Could not sleep that night. I moved to another room the next day. The hotel in general, fitness center, building, bedding is not meet Marriot's standard. Uncomfortable and not really clean. Kitchen is poor in supplies, only 1 little knife, 1 pot 1 scratched pan that I did not use nor cook. I was suprised why this hotel is part of Marriot. Breakfast is decent. "

"Common grounds were clean. My kids loved the pool and hot tub. Room was clean and beautiful kitchen, "