Search Hotels Near John Gruis Park, Ackley

"Light switches needed cleaned Lots of different smells… not good ones (Stale/incense/smoke) Wall was dirty in bathroom and faucet needs replaced"

"Bed was not made completely with fitted sheets rolling up over mattress in the room assigned, pillows questionable, and some crumbs on the floor. They gave us a new room. The new room was ok, but obviously not cleaned thoroughly as there was still food in the cupboard from prior guests . At 830 am breakfast was out of oatmeal, eggs, sausage and we got the last yogurt. Juice dispenser not working, water dispenser not working, and out of napkins. We have stayed here several times in the past but the facility needs a refresh and a better staffing plan. Drew was doing his best at the front, but clearly didn't have the support needed. Will look at other hotels next time"

"Newer or recently update. Very clean and the staff were very nice."

"I didn't use either this time."

"Breakfast was delicious every day. Rooms was clean and bed was comfortable! Will be staying again when back in town!"

"Nice place to stay. "

"Clean room, hot showers, yummy scones for breakfast and the $10 credit at the bar was a bonus. Love the Blackhawk "

"This is our second time staying at this property. Both times it has been clean and well maintained. If we have to come back to the area we would definitely stay here again. "

"We were there for my son’s birthday, had everyone upset because it was terribly cold to go swimming. Had to pull my 6 year old out of pool twice so I could take him to shower for warm water because his lips and around lips were blue from being so cold in the pool. Asked to see if they could warm pool area and we don’t know if he tried but it was freezing the entire time. Went and bought a thermometer to check temp- 62 degrees. Also pool closed at 9pm on a Friday night so kids were upset about that as well. Terrible experience. "