Dear JasmineThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. Your commendations are highly valued, and I wish to assure you that we have congratulated Ernest; Sbu and Gugu for doing such an outstanding jI am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen Hedges Deputy General Manager

Dear JudithThank you for your rating. From your rating we can see that the service received were not to your satisfaction. May we inquire what went wrong as the booking is cancelled on our end. Kind regards Kathleen Hedges Deputy General Manager

Dear LucasThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear RobertoThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear Karine Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear RosalindThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear Tiffany Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel are the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear MekalaThank you so much for the wonderful review. I hope we can host you soon again.Kind regardsKathleen HedgesDeputy General Manager

Dear OvidioThank you so much for the amazing review.May we welcome you back soon.Kind regardsKathleen Hedges Deputy General Manager

Dear James Thank you so much for the amazing review.May we welcome you back soon.Kind regardsKathleen Hedges Deputy General Manager

Dear LaduThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Your commendations are highly valued, and I wish to assure you that we have congratulated Betty for doing such an outstanding job!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regardsKathleen HedgesDeputy General Manager

Dear SheilaThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Your commendations are highly valued, and I wish to assure you that we have congratulated Betty for doing such an outstanding job!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear Francis; Thank you for taking the time to rate us on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen Hedges Deputy General Manager

Dear AnonymousThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise of providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear Jaimin;We would like to thank you for taking the time and effort to provide us with your feedback on your recent stay at voco The Bank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. We can therefore assure you that your feedback is being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. Thank you for choosing to stay with us and we look forward to welcoming you back in the not too distant future. Kind regardsKathleen HedgesDeputy General Manager

Good Day SimoneThank you for staying with us and for the positive feedback.We hope to hear from you in the near future.Thanks,Warm Regards.

Dear Willie;Thank you for taking the time to rate us on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear Summer;Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen Hedges

Dear Patrick Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regardsKathleen HedgesDeputy General Manager

Dear Willa.Thank you so much for your review. We look forward to welcome you back in the not too distant future. Kind regardsKathleen Hedges Deputy General Manager

Dear Pierre;Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear Bissan;Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen Hedges Deputy General Manager

Good day KatrinaMy apologies to learn that, as we thrive to make all our guests feel at home and welcome at all times. I will forward this note to management in order for us to make improvements and ensure no one feels that way.Looking forward to welcoming you back in the future.Warmest regardsSboniso NqukuVoco Host

Dear WisemanWe would like to thank you personally for taking the time to complete our guest survey sent to you on departure from your recent stay at voco The bank. I hope to welcome you back soon.Kind regardsKathleen HedgesDeputy General Manager

Dear Alberto Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear Jabari Thank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated! I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards; Charity Mabuza ,Front Office Manager

Dear Great for solo TravelersThank you for taking the time to provide us with your feedback on your recent stay at voco Johannesburg Rosebank. It’s very much appreciated!Guest’s perceptions of the service they receive whilst staying at our hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I can therefore assure you that your kind comments are being used constructively to maintain and improve, where necessary, our guest service standards and facilities offered. I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. Your commendations are highly valued, and I wish to assure you that we have congratulated the team for doing such an outstanding job!Thank you for choosing to stay with us and we look forward to welcoming you back in the not-too-distant future. Kind regards;Kathleen HedgesDeputy General Manager

Dear Bilal Thank you so much for taking the time to provide us with your amazing feedback. I will share it with the team. I hope to welcome you back soon. Kind regards Kathleen Hedges Deputy General Manager