The hotel is very nice, clean, comfy beds. The family rooms are on the ground floor and spacious. However, it was a little unsuitable with the pram and the baby due to there being a few stairs to navigate to get in and then also inside. However, staff was super helpful.
Breakfast was great. Location is great. You can walk or catch a golf car to the mall. Place is halal.
Alcohol free hotel so be aware. Staff lovely and rooms well appointed. I have had hot water issues on the last two visits and the lack of a fridge in the room is a pain. Breakfast service can be slow. Would recommend due to location and staff.
Exceptional from start to finish - the hotel is wonderful - quiet and small but with all amazing amenities and beautiful design, the wallpaper, the different lounges, the rooms - just beautifully designed and decorated!
The staff are incredible, so kind and helpful, the food was delicious and the service was so wonderful. I can’t wait to stay again - I will surely be back!
We had a really comfortable stay at The Monarch. We particularly appreciated the welcome that we received at 8.45am having just arrived off an 11 hour flight from London. We were able to access our room immediately and enjoy a very comfortable rest before exploring the very local mall. The staff were super friendly and helpful throughout our short stay.
The hotel is located less than 1 minute walk from Rosebank train station which made for very safe and convenient transfers from and to the airport just half an hour (with just one change at Sandton).
One thing that visitors to this hotel should be aware of is that it is a halal hotel so there are no alcoholic beverages and no pork products available. We didn’t know this until we arrived but it in no way detracted from our stay here: we would happily stay again.
One of the most beautifully decorated buildings I've ever visited. Everything is made with attention to detail, and the color combinations are so vibrant. Staff was friendly without invading our space. I also liked that they seemed to have interns training while we were there. One small complaint: the shampoo and shower wash in the bathroom are unreasonably high. A child that's old enough to shower alone may have trouble reaching.
Lovely hotel and quite unique. The rooms were large, pretty and clean, the staff was very friendly, food was delicious, and the restaurant, lounge area and garden were very nice too. They didn’t serve alcohol in the Lounge, so that’s my only note and we also had trouble using the safe in the room. Overall great experience, I’m glad we chose this hotel.
This hotel is exceptional. It is conveniently located near resturants and shops and public transportation. The entire staff is incredible. They are patient, kind and went above and beyond at every opportunity. This is a family owned hotel and the quality and care shines throg
Exceptional Boutique Hotel with period furniture, rich paintings, large rooms, excellent decor, well maintained small hotel.
The building is a Heritage building converted from an old telephone exchange and post office.
Location is on Oxford Road, next to Metro station, and is close to Rosebank Mall - they provide Golf cart service. Safe location.
Staff is excellent and responsive and friendly. The breakfast is very good.
Very happy with the stay and would consider it again.
Location very convenient for shopping and access to restaurants in Rosebank Mall. Walking distance to Gautrain mass transit station with direct access to the airport. Wonderfully decorated, individually styled rooms. Gourmet restaurant. Parking and breakfast included. Very friendly and attentive service.
Bad check-in and rooms on ground floor backing onto a car park (in Joburg!). Hotel situated on a very main road. Loud noises all night. The outside security guards are very kind ; perhaps front desk can learn from them.
The Hotel Staff where friendly, they went out of there way to make us feel at home. The room were clean and large. The TV service was good, we received a personal welcome and was taken to our room.
There were multiple eating areas and room service and ways to pay. All came with a smile and a friendly face. Special shout out for all the staff. Thank you