Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Property class: 4

Choose dates to view prices

Located close to Melrose Arch Shopping Centre and James and Ethel Grey Park, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provides a terrace, a shopping centre on-site and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿4,115
฿4,779 total
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Guest Room,1 King Bed ,Non-smoking

A modern hotel room with a large bed, a glass table, a white armchair, and a TV on the wall.

Guest Room,1 King Bed ,Non-smoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a seating area with a chair, a TV, and a large window offering a view of a brick building.

Junior Suite, 1 King Bed

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

A modern hotel room with two beds, a glass desk, and a large mirror.

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a white armchair, a TV, and a view of buildings through a large window.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Birnam neighbourhood, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is connected to a shopping centre. The Wanderers Golf Club and Killarney Golf Club are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Melrose Arch Shopping Centre and Sandton City Mall. Looking to enjoy an event or a match while in town? See what's going on at Wanderers Stadium. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours. Visit our Johannesburg travel guide
Map
22 Whitely Street, Johannesburg, Gauteng, 2076

What's nearby

  • The Hard Rock Cafe entrance with a large arched window and a neon sign.
    Sandton City Mall
    8 min drive - 6.3 km
  • Melrose Arch Shopping Centre
    2 min walk - 0.2 km
  • James and Ethel Grey Park
    8 min walk - 0.7 km
  • Wanderers Stadium
    17 min walk - 1.5 km
  • The Wanderers Golf Club
    4 min drive - 1.9 km

Getting around

  • Rosebank Station
    9 min drive
  • Johannesburg Sandton Station
    14 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    32 min drive

Restaurants

  • Protea Hotel Fire & Ice
    1 min walk
  • The Grillhouse
    2 min walk
  • Istanbul Kebab
    4 min walk
  • Tiger’s Milk
    4 min walk
  • Rodizio
    2 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

  • Upscale hotel near Melrose Arch Shopping Centre
  • Located close to James and Ethel Grey Park and Wanderers Stadium, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provides a terrace, a shopping centre on-site and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Full breakfast (surcharge), a free local area shuttle and self-parking (surcharge)
    • Concierge services, outdoor furniture and a porter/bellboy
    • Meeting rooms, a TV in reception and a 24-hour front desk
  • Room features
  • All 197 rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with premium channels
    • Highchairs, streaming fitness classes and coffee/tea makers

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Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch on 31 Oct 2026 start from ฿4,115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Self-parking is available for ZAR 50 per night.

What time is check-in at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Checkout is at 10:00 AM.

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 760 per vehicle applies.

Where is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch located?

Located in Birnam, this hotel is within a 10-minute walk of Melrose Arch Shopping Centre and James and Ethel Grey Park. Wanderers Stadium and The Wanderers Golf Club are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 238 out of 443 reviews
Rating 8 - Good. 142 out of 443 reviews
Rating 6 - Okay. 30 out of 443 reviews
Rating 4 - Poor. 19 out of 443 reviews
Rating 2 - Terrible. 14 out of 443 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great well designed room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was safe, clean and well maintained. The hotel had a great breakfast buffet and the staff were very nice and helpful.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was in a perfect location, the breakfast had plenty of options, and the room was very comfortable and spotless.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure precinct, ample parking, friendly staff, efficient staff even more important! Have stayed multiple times because we like it every time!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great creative rooms, Hollywood theme. Nice size rooms.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and always helpful staff made this a great stay!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic staff
Stayed 17 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the environment is very beautiful and secure
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff where fantastic
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe, secure area , convenient to restaurants and shopping. Excellent location to Hop on Hop Off stop. All the staff are professional and provide exceptional customer service. They were very helpful and friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property!

Amazing property and great location with lots of restaurants around.
Breakfast with a view and nice weather
Restaurants nearby
Restaurants near by
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
An all rounder, funcional sort of place in the city. Had a short stay (just one night) and this is part of first impressions. Staff are warm and welcoming.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Modern clean roomy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing especially the staff. Great shops and restaurants located in walking distance
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in very nice and safe area. It's modern clean and staff where excellent. Breakfast was good. However the rooms are stuffy and I didn't like the fact that there is only a curtain separating the bed from the bathroom. I would stay again in Melrose arch but not this hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel more than 5* I absolutely would! I felt very safe and well cared for by the incredible staff, from the front desk to the dining room and the house keeping ladies! South African hospitality at its very best! I enjoyed having the shopping mall and restaurants on my doorstep. An exceptional stay, thank you
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The exceptional staff - they were friendly, well trained, and helpful. Breakfast was very good. The area is one of the best in Johannesburg. I can't believe this Hotel currently only gets an 8.6 on Hotels.com it deserves a 9.0.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was a really good variety and not the traditional breakfast. Staff were very helpful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff we’re very friendly and helpful always
Stayed 11 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing with plenty of healthy choices. Specialty coffee as well all included. Service was excellent with friendly efficient staff. Definitely stay again.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Staff were very friendly and helpful. Hotel had everything we needed.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday

Family holiday to kuger starting in Johannesburg, hotel and area is safe and excellent for walking around
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I am coming back here next time

The stay was great. Staffs were so friendly in reception and hosting.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, professional staff. Room above average. Food above average. In general, excellent
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. A very good tidy clean hotel with a good breakfast. Rooms small'ish but good comfortable bed and clean Staff are helpful but unfortunately I did get my Bose Headphones stolen from my room during my stay so be careful with leaving valuables.
Stayed 3 nights in Mar 2025