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"The property was pretty clean and the staff was very helpful and the breakfast was great!!"

"Refrigerator in room did not work. Elevator was not working"

"Kamer was proper"

"The AC worked well and there was a dehumidifier in the room which was nice. The rooms weren’t well maintained and definitely needed updating, especially in the bathrooms. The bed linens were clean, the service was good, it just needs updating. Not sure I’d stay there again until changes were made."

"The staff was friendly, the rooms look to be recently updated. Ours was clean and the beds were comfy. Beyond that, everything is very basic (small towels, no tissues in the room, no storage space, etc). My biggest "complaint" was that although we were in a no smoking room on a no smoking floor our room smelled like smoke every night we walked in (and weed at least once). While getting ready in the AM the smell of smoke was often coming in through a vent in the bathroom. If you are very...

"great stay and decent price!"

"Good location, clean, comfortable room and great staff."

"The stay would have been better if the air conditioning unit wasn’t so loud. It made sleeping very difficult."

"Everything was good"

"This comment may not be true about all the rooms. Our room was outside of the main building (lavender room). The room had an old stained carpet that was not vacuumed at all during the time we were there. We know this because there were several dried leaves on the carpet from the day we arrived to the day we left. If you stay at the hotel for longer than a day, they do not clean the room unless it’s requested. We did request and they made the bed and put fresh towels but did not vacuum the...

"Clean room"

"Room was nice and clean, beds were comfortable."

"Housekeeping was only every other day, they were very stingy in providing cups, tissue etc."

"The fact that the elevator was not working and after driving six hours and getting in at midnight then having to haul all the luggage up three flights of stairs it was not pleasant. The only thing the front desk person said was the manager did not want to pay a service call all weekend so it was not working did not help at all"

"Wonderful staff, great room, a totally great place to stay."

"Room was clean, had extra cot in room. This was extremely uncomfortable, think time to update cot mattresses. Room was on first floor and first time noise from other travelers were an issue. Still would recommend hotel maybe an off night"

"Solid hotel. Friendly helpful staff from check-in to restaurant staff. Highly recommend if in Springfield."

"Good breakfast and plenty of parking."

"There was mold and other damage to the ceiling of the bathroom. Mentioned it to the clerk on duty when I was checking out. And it seemed like he wasn't paying me attention to my concern."