Dear Mr. Jason,Warmest greetings from ASTON Jember Hotel & Conference Center.Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. Providing excellent value, comfort, and friendly service is our top priority, and we're glad to have met your expectations. We hope to welcome you back again soon!Kind regards,Wahyu Ari SaputroGeneral Manager

Dear Mrs. Wimala Brown,Warmest greetings from ASTON Jember Hotel & Conference Center.We are so sad to read your review, in another way your review is so constructive to us. We do apologize for all the things you have experienced. Starting from the hotel smell, the breakfast, the food until unclean room you have found. We will fix it one by one. Actually we are doing a rejuvenation to the hotel, starting from renovating the room, repainting the corridor and every single thing at the hotel. We will do calibration for the food taste, to meet guests expectation. Until we meet again, Mrs. Wimala Brown.Thank youRegards,Wahyu Ari SaputroGeneral Manager

Thank you

Terima kasih, kami nantikan kedatangan ibu di Aston Jember