Search Hotels in Jardim Excelsior, Cabo Frio

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"Staff and location was excellent. Hotel has good amenities (pool, restaurant, sauna and steam bath). Rooms and facilities were a bit tired. Needs a scrub and a fresh coat of paint. Breakfast was delicious and generous. "

"Beautiful location, amazing views, very helpful and friendly staff, especially Juliana on reception. The pool was great, there were lots of chairs and loungers. We liked the breakfast and the welcome drink- the best caiparinhas we have had in Brazil! Our room was nice and we loved the balcony. Lots of restaurants nearby and not far to walk to the big beach. "

"Absolutely incredible stay at Casas Brancas Hotel in Buzios. We stayed two nights in the summer and cannot speak highly enough of this place—we just wish we could have stayed longer. The staff is definitely one of the highlights. Both Juliana and Gabriel were very kind and helpful. We had an early booking for a boat trip that required us to leave the hotel at 6 a.m., and they prepared a little breakfast bag for us to take on the go. The rooms are beautiful. We had one with an ocean view and a small balcony—sublime! The food at the restaurant is delicious, as are the drinks. Breakfast is also amazing. The hotel is very well located, just 5 minutes from the center (Rua das Pedras) and about 10 minutes from some lovely beaches. The only thing I’d like to point out is that there are quite a few stairs, so keep this in mind if anyone in your party has mobility issues."

"Good space"

"La habitación estaba muy limpia. El personal es súper cortés "

"La habitacion estaba limpia, y la gente que atiende en el restaurante es extremadamente genial y cortes pero la gente de recepcion no lo es. Estuvimos sin wifi el primer dia, no pudimos avisarle a nuestras familias que llegamos, pedimos que lo resuelvan y nos mintieron diciendo que el tecnico llegaba el primer dia. A la mañana siguiente fuimos para pedir que por favor resueltan la situacion pero el supervisor fue extremadamente grosero y nos dijo que le estabamos quitando su tiempo. A la tarde ya pedimos de nuevo ayuda y si bien el chico de recepcion nos di otro cuarto( aparentemente solo el nuestro no tenia wifi) cuando pedi compensacion me salieron con que ese cambio de habitacion era suficiente. Por favor que los entrenen porque no saben tratar con respeto a sus huespedes. Ellos arruinan el viaje asi que si te quedas aca, no esperes nada de hospitalidad por parte de ellos."

"Great location, nice staff, spacious rooms "

"Great Breakfast and clean"