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"The room was clean, staff was friendly and helpful and plenty of amenities for my kids and I to enjoy, particularly the swimming pool, hot tub, and indoor gym."

"With it's waterpark pool, this is an ideal location for families with young children. However, we are seniors, just looking for a quiet place to rest our heads after a 10-hour day of travel. We arrived late on a Saturday afternoon and parking was a nightmare! The pool is visible from the lobby through the glass wall. It was jam packed with screaming kids! There were kids everywhere! They were running dripping wet through the lobby. Any thought of slipping quietly into the hot tub to relax...

"Clean "

"The room was clean and spacious. Our sink was clogged and because we got into our room quite late we didn’t report it until the morning. Breakfast was good - and hot! They kept everything well stocked and clean"

"This hotel did not have key cards it has house keys the hotel staff was caught inside my room 3 times snooping while they thought all of us were sleeping in the room scared my kids out of a sound sleep in the middle of the night the first time and then was caught 2 more times while my kids sat awake and quiet scared to death I would not recommend ANYONE stays here especially if the have kids! Very scetchy not safe!!!"

"First room assigned was still dirty, had to take kids and all our luggage back downstairs to get a new room assignment. Other people we traveled with had to wait 2 hours for their room to be ready"

"From last year to this year, things have changed. It wasn't great but it wasn't horrible. It was a difficult night of sleep as either downstairs had their television loud until well after 12am. I might have to rethink my next stay."

"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"

"The staff charged me for the room instead of just the deposit and then gave me attitude when I informed them the room was paid through Expedia in full area. There excuse was that “third party bookings” give them a hard time. That is no excuse to double charge me and just try to hand me room keys like all is well. All is not well. You just charged me full price for the room and not the deposit. The “oh well” attitude from the staff was unbelievable. The lady also called me by an ungodly word...

"The hotel is rough on the outside. The photos of the property "

"Very nice "

"The pool was closed. It was closed last year when we were in town for the same reason and so I looked specifically on their website to make sure it was open. So when the staff person at the desk rudely told me it was on their website that it was closed I was not happy. At some point this hotel just needs to publicly admit that it no longer has a pool and remove it from their list of amenities! Also, the breakfast was bad. There was very little food selection and what was there was kind of...

"The room was very neat and up to date. The bed was comfortable. Pillows were alittle flat. We traveled with a dog and its always hard to find a nice place when you have a pet. We will definitely stay here again."

"The staff upfront gave me a very hard time with checking in . I called to request early check in the lady upfront said yes when I called at 11:08am she said she would call me back . Another hour passed by and I called back she said they were in the process of cleaning the room . I arrived two hours later and the room was not ready and they have someone else the clean room when I arrived it had turned to 3:40pn before my room was ready I will not be booking this hotel ever again . "

"Friendly staff and pleasant stay"

"Room was great. Beds are very comfortable. They use blackout curtains which I need to sleep. Staff were welcoming and helpful."

"Dirty, smelled, and felt unsafe. Stayed only because it was my only option in a pinch. "

"Great location, very near restaurants and water theme park but also at a quiet location."

"I stayed here last night 4/7/26… first, I was double charged for the room. Manager says it should be back in my card in a few days… we’ll see. At night while blow drying my hair the power went out in my room. Staff came up after I called about 15-20 minutes later. He said there was nothing that maintenance could do… because they had never seen it happen before. He told me I could change rooms if i wanted to… well I was not going to stay in a dark room so I had to pack up ALL of my things and...