Very friendly and helpful staff, clean room, great location and new AI service for any questions or housekeeping requests making the process easier. Highly recommended.
Extremely Disappointing Experience – Worst Hotel in Jalandhar!
I booked the Maharaja Suite, expecting a premium stay and a luxurious experience, but what I encountered was absolutely pathetic. The towels were dirty, and the curtains had holes in them. If this is the condition of their premium suite, I can only imagine the state of their standard rooms.
To make matters worse, the staff lacked basic manners and professionalism. The overall experience was far below expectations and completely unworthy of the money charged.
My advice: Don’t waste your hard-earned money here. A premium suite should offer cleanliness, comfort, and courteous service—not disappointment and poor hygiene.
The Maya Hotel for me was a great place to stay from the welcoming staff to everyone and everything.. myself and husband enjoyed my 10 days first in Jalandhar India.
Feedback:
1.There was no micro wave in the room to warm food, although they asked us to call for home service. I think something are meant to be private...
2. We had to call to turn on hot water..they should have informed us that they turn off hot water at 11th-hour.
The staff let us check in early for free. The breakfast was mouth watering. The staff took good care of us. The room was clean and so was the bathroom. The hotel is close to the malls, bazaars and places to eat. I would stay here again and recommend this hotel to all my friends and family.
Good hotel.Excellent staff. Very polite and extremely helpful. Couldn't do enough for you. Looking forward to my next visit.
One suggestion. There should be two bedside cabinets on either side of the bed. Our room had only one. Also, for the benefits of those who don't have mobile, hotel should provide printed menu as well.
RS Bains
เข ้าพัก 4 คืน, กุมภาพันธ์ 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Gaurav
28 ต.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
First room was dirty and required upkeeping! The shower didn’t work! Ended up moving rooms! Staff were great though! They don’t allow outside dining either