Staff were very polite and always said hello, good morning, hotel was clean. For any requests the staff were very prompt. Overall the hotel was amazing
First visit to Jalandhar was a good experience and was happy with the service overall. Breakfast was of a good standard with a variety of options. Room service was excellent with friendly staff. I was happy with my initial stay so I extended my trip and chose to stay longer.
We stayed here when I went to do wedding shopping from the UK and thought it was great. Clean, nice rooms and right in the middle of shops. The breakfast wasn’t that great and no orange juice but I would definitely stay here again !
It is a good property to stay at in Jalandhar. My guess is that it is one of the best properties in Jalandhar. It is in the city centre and most of the places are within 15 mins.
I would recommend staying here if you are visiting the city for a couple of days.
Excellent service oriented hotel that has amazing staff. Jashwant at the front security/Valet was extremely friendly and helpful in every way. I was here for one week and enjoyed every day. Thank you.
Very good central location.The hotel and its staff were very responsive.
The only downside was that the room window looked straight onto a rubbish dump outside.
Otherwise ok
Lovely 11 night stay. Fabulous attentive and caring staff, everyone couldn’t do enough for us. We had a tired Deluxe King suite. Bed was comfy, good shower although you had to let the water run for 5-7 mins before the hot water kicked in, TV’s were a little temperamental but the maintenance crew quick and fixed any issues. The suite was lovely, spacious, as per pictures but a little tired as peeling paint, dated furniture and amenities. The housekeeping team did a fab job and were flexible in cleaning times to suit us, but other areas like the bar had dusty sofas which you could see hadn’t been cleaned recently. Main resturant was clean and nice, Tokyo bar food was wonderful, good sushi! Would I stay again? Yes.
It was very disappointing that the swimming pool was closed. At the time of booking it was advertised this hotel has a pool, which is the only reason I booked it. Everyday was told that it would open the following day, we stayed there 7 nights, and the pool finally opened on the day we left the hotel- 2nd April
The staff work extremely hard & try their best to meet your needs. The property is beginning to look tired & some bathrooms smell terrible. The ladies washroom in the lobby area only has 1 functioning toilet. The swimming pool was not working.
A minor improvement in the restaurant would be to have tea / coffee stirrers for guests or tea spoons. The restaurant staff were superb & a credit to the hotel.
Would stay again next time