it was doing some renovations on several floors, so it's good they are upgrading. location is by major road so easy to find & for transportation. still needs improvement on cleanliness on the corridor, inside rooms are okay. window in the junior suite cannot be fastened so we can still hear traffic outside. receptionists and room service people are nice, security personnel still need improvement. Still 3 and a half star.
Very dissapointing, hotel is in desperate need of maintenance and the website is out of date. No fitness centre but there was one included on Twin Plazas site and Hotel.com.
4 Star hotel? It is clearly a lie. It is sama as 2 star hotel. Expedia should downgrade this hotel to the 2 star hotel.
4つ星をいう事で予約しましたが、施設の古さや汚れは2つ星以下です。
når vi ankommet hotellet hadde vi bestillt ikke røyke rom, og inn til det mest røykfulle rommet, og mannen min har sterk astma, vi måtte krangle oss til å få et nytt rom med en gang!!! stress.
Hotel was very good for our needs.It was very close to where we needed to go each day for the purpose of our stay.Staff were friendly and helpful.I noticed the hotel was in need of a revamp and the cleanliness could have been a bit better although due to the age of the hotel this was understandable.Main problem for us was that the internet did not work and it was very stressful trying to do any emailing as no internet cafes around.I am aware that there is wifi but for people who do not have their own computer this was not helpful for us.However the staff did their best to help.Otherwise it was good.