Room is clean and spacious.Staff (all of them from
The driverShuttle ,security,reception,dining /restaurant ,cleaning crew are all approachable and helpful.
Thankful that I’ve chosen Citadine airport connect for my safe and comfortable stay in Jakarta.Highly recommended
The room was clean, comfortable, and offered a nice view. The staff were exceptionally friendly and helpful throughout our stay. We also really appreciated the late check-out, which was arranged without any issues.
The only downside was that we were expecting a swimming pool, as several online sources indicated that the hotel had one. Unfortunately, there was no pool available, which was a bit disappointing.
Overall, we had a pleasant stay and would recommend the hotel, especially for its friendly service and comfortable rooms.
The room was not actually clean. I found hair in the bathroom more than once that was not mine. The floor was dirty, towels were reused and the staff was not exactly friendly. They were giving suspicious stares, taking forever to acknowledge the guests and not helpful. The elevators in this hotel are terrible and the key "stopped working"..... Maybe they locked me out so they could finish cleaning the room. The cleaning staff were the only ones actually kind and helpful. Front desk not genuine. Worst hotel I've stayed in in years.
Decent hotel but i feel the rating is too high (though I only stayed for two nights).
Reception area is nice and staff are really good but my room was fairly worn out and had a broken shower head. Good value overall given proximity to the airport and the free shuttle service, but there are probably better value options out there.
Good value. Clean room. Accessible restaurant and great shuttle service to airport.
Nothing fancy though. No hairdryer in room if you care.
Would use them again for a transit rest stop.
The staff are very helpful and generous!
The room door are so noisy when you open or close, so you can here other people going in and out.
This hotel is very clean, a bit old but is closed to CGK Airport. The surrounding area is terrible, everything is a slum and very dirty
Amenities..i resever a hotel with a work out room..the night employee totd me it opened at 530am..i set alarm for that and he walked me over to a boarded up room...there is no work out area for..please if thats important you be advised...
He was nice and gave me more calories in pasties..yet how do i work that off.
Bottom line is he lied to me and didnt deny it.