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Swiss-Belhotel Serpong

4.0 star property
A peaceful retreat near Ocean Park combines relaxation with easy access to local attractions, offering a perfect balance for travelers seeking comfort.

Choose dates to view prices

Swiss-Belhotel Serpong, near Ocean Park and Aeon Mall BSD City, offers a stylish retreat. Enjoy massages at the spa or relax in the outdoor pool. The hotel provides free WiFi, delicious meals at Swiss Cafe, and services like dry cleaning and valet parking.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿1,221
฿1,477 total
includes taxes & fees
22 May - 23 May

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About this property

Swiss-Belhotel Serpong

  • Upscale hotel near Ocean Park
  • Located close to Aeon Mall BSD City and Indonesia Convention Exhibition (ICE) - BSD City, Swiss-Belhotel Serpong provides dry cleaning/laundry services, a bar and a gym. Treat yourself to a massage at the on-site spa. The on-site restaurant, Swiss Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking and valet parking
    • A 24-hour front desk, a front desk safe and a lift
    • Luggage storage, free newspapers and 8 meeting rooms
  • Room features
  • All 107 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Electric kettles, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Swiss-Belhotel Serpong have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 6:00 PM.

How much does it cost to stay at Swiss-Belhotel Serpong?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Serpong on 22 May 2026 start from ฿1,221, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss-Belhotel Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Serpong?

Self-parking and valet parking are free at this property.

What time is check-in at Swiss-Belhotel Serpong?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swiss-Belhotel Serpong?

Checkout is at noon.

Where is Swiss-Belhotel Serpong located?

Located in the heart of South Tangerang, this spa hotel is 2.6 mi (4.2 km) from Ocean Park, and within 6 mi (10 km) of Indonesia Convention Exhibition (ICE) - BSD City and Aeon Mall BSD City. Summarecon Mall Serpong and Pondok Indah Mall are also within 12 mi (20 km). Serpong Rawa Buntu Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

6.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 3 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast and very kind staffs
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Clement Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there 2 nights for business. The hotel does the job: I slept well in a rather comfortable bed and the breakfast choice was very good. The room and linens are however a tad old and a refresh would be appreciated. I'd still recommended if you need to stay in the area for business and don't want the daily commute from Jakarta.
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Meity

The
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Yohanes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. I love the hospitality comes from the hotel.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Priza

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Horrible Experience!

Not so good, definitely! Will never come agai n, due to these following issues: 1. I got charged two times, they didnt even aware 2. I got locked in an elevator when I tried to get to the basement, no notice at all or notification at all that the elevator right under the hotel belong to the apartment that they share their parking lot with 3. Swimming pool is awful, so small and dirty. It was very bad for a 4-star hotel. 4. Most of all, we had to pay for our son’s breakfast. It is a non-spoken rule everywhere in the world that breakfast covers 2 adults with two kids, what a capitalist! 5. They didnt bother prepare the second key card. When I had to go downstairs, my wife and kids had to wait in the dark in the room. 6. We also found dents and Not recommended at all, not worth to spend that much of your money. Better go to Mercure with the same rate and surely give most compelling experience compare to this one. We regretted so much!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

YASUJI

Liked: Staff & service, property conditions & facilities, room comfort
部屋の広さや、収納の多さはとても良かったです。ただ、空調があまり思ったとおりにならなくて、部屋が暑かったです。
Stayed 5 nights in Oct 2023
Verified

4/10 Poor

Taichi

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
リネン類が古い。タオル、シーツはなシミや匂いが付いている。リニューアルが必要。
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

ASAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても清潔で安心・快適！

2ヶ月前に初めて滞在し、とても良かったのでこちらを選びました。基本的にとても清潔なので、安心できます。また、ホテルスタッフの対応も親切・丁寧で大変良く、食事もサラダ・パン〜インドネシア料理を中心に楽しめます。個人的に嬉しいのは、ジャムゥJAMUが飲めること。比較的飲みやすく美味しいです！　ホテル内だけでもゆったりとした時間が過ごせますし、同じ敷地内に美味しいカフェもあるので、すごく楽しめました。 間違いなく快適なので、マンスリーで泊まりたいぐらいお気に入り！ 機会あればまたぜひ泊まりたいです。
Stayed 1 night in Mar 2020
Verified

8/10 Good

ASAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BSDの隅っこの方ですが…

BSDの隅に位置していますが、どこへ行くにも近いですし、新しく清潔でじゅうぶんゆっくりできました。レストランのスタッフの対応など、とても良かったです。また泊まりたいホテルのひとつになりました。
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Gerald

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

TAKAHITO

Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Gerald J

Stayed 12 nights in Sep 2025
Verified

10/10 Excellent

Sumawati muliawan

Stayed 1 night in Oct 2024
Verified

6/10 Okay

Naoki

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Dimas

Stayed 2 nights in Jul 2024
Verified

8/10 Good

Jae-Hyung

Stayed 2 nights in Nov 2023
Verified

8/10 Good

Iffah

Stayed 1 night in Oct 2023
Verified

4/10 Poor

Lydia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Rune

Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Alfredo

Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Anastasia

Stayed 3 nights in Aug 2022
Verified

8/10 Good

Regy Dena

Stayed 1 night in Oct 2020
Verified

8/10 Good

Shaun Kyungsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019