Interior

Reviews of Homeplace Inn

2.5 out of 5
Homeplace Inn
1407 E Rusk St, Jacksonville, TX

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 83 reviews" "
Rating 8 - Good. 35 out of 83 reviews" "
Rating 6 - Okay. 11 out of 83 reviews" "
Rating 4 - Poor. 5 out of 83 reviews" "
Rating 2 - Terrible. 7 out of 83 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Nice clean rooms. Good value!
Stayed 1 night in Feb 2024
Response from mike on 20 Feb 2024
thanks for your positive feedback.

8/10 Good

Ragnar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Feb 2024
Response from MIKE on 15 Feb 2024
THANKS FOR YOUR POSITIVE FEEDBACK

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is probably the quietest hotel I’ve ever stayed at. Extremely nice and friendly owners.
Stayed 1 night in Oct 2023
Response from MIKE on 20 Oct 2023
BIG THANKS FOR YOUR POSITIVE FEED BACK AND THANKS FOR STAY WITH US.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from mike on 18 Mar 2023
thanks for positive feedback.

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place. Bed was very comfortable. Check in confusing. I already paid online but needed to run my card and for a different amount. Clerk was hard to understand. Overall its a nice place to stay.
Stayed 1 night in Jun 2022
Response from mike on 9 Jun 2022
thanks for your positive reviews and stay with us.

6/10 Okay

Alexander

Stayed 1 night in May 2022

6/10 Okay

Douglas

Stayed 1 night in Apr 2022

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was lowest than any other...and for that it was an excellent stay beautiful help ...quiet and so comfortable
Stayed 1 night in Apr 2022
Response from MIKE on 14 Apr 2022
THANKS FOR YOUR POSITIVE REVIEWS.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again.
Stayed 1 night in Apr 2022
Response from MIKE on 9 Apr 2022
THANKS FOR YOUR POSITIVE FEEDBACK

6/10 Okay

larry

Stayed 1 night in Feb 2022
Response from MIKE BHAKTA on 16 Feb 2022
THANKS FOR STAY WITH US AND APPRECIATE YOUR REVIEWS.

2/10 Terrible

Stephen

Business traveller
Disliked: Staff & service
Ok
Stayed 1 night in Feb 2022
Response from MIKE BHAKTA on 3 Feb 2022
YOUR DRIVER LICENSE EXPIRED IN 2014 AND WE CAN'T EVEN SEE YOUR INFORMATION. THAT'S THE REASON HOTEL REFUSED YOU AND REQUEST TO REFUND EXPEDIA. HOW CAN YOU RATE WHEN YOU DOSNOT STAY HERE. WHEN YOU HAVE A VALID DRIVER LICENSE YOU CAN PLEASE COME.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2022
Response from MIKE on 1 Apr 2022
THANKS FOR YOUR FEEDBACK

8/10 Good

Randy

Stayed 1 night in Jan 2022

10/10 Excellent

Veronika

Stayed 1 night in Dec 2021

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Interesting and colorful theme in the lobby. Staff was very nice. Budget friendly. Some tips for improving: write down the network (not just the passcode) on the key card cover. I was able to get internet the night before, but not the next morning. I tried all the networks. The manager offered to send his wife in 20 minutes, but I just needed to go. It was also not quite 7 a.m., and I did hear the cart rolling outside, I guess to check on those that I heard left earlier. The carts were noisy, and I would have preferred quiet at least until 8 a.m. One lamp worked, the two on the other side did not. It may have been the plug as I could not charge my phone. There were others plug options that worked for my phone. The place was clean, not crowded, so it was quiet for the most part, and I did get a good night's sleep at a fair price.
Stayed 1 night in Nov 2021
Response from MIKE on 27 Nov 2021
THANK YOU SO MUCH FOR YOUR POSITIVE REVIEWS AND STAY WITH US. WE DEFFINATELY WORK ON YOUR SUGGESTIOS AND IMPROVE IT. PLEASE COME BACK.THANKS AGAIN

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2021
Response from MIKE on 22 Nov 2021
THANKS FOR YOUR POSITIVE RATINGS

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and is nice for the rural area. Place is well lit for security. Staff is friendly and pleasent. It very quiet and relaxing.
Stayed 1 night in Aug 2021
Response from MIKE on 1 Sep 2021
APPRECIATE YOUR POSITIVE REVIEWS AND FEEDBACK. THANKS FOR STAY WITH US.

10/10 Excellent

Tray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Mike on 28 Jul 2021
APPRECIATE YOUR RATING

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Parking was right at your room door. Was disappointed no breakfast
Stayed 1 night in Jul 2021
Response from Mike on 13 Jul 2021
THANKS FOR YOUR POSITIVE FEEDBACK.

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, room comfort
pretty old hotel, needs upgrading
Stayed 1 night in Jun 2021
Response from MIKE on 27 Jun 2021
WE ARE WORKING IN REMODELING HOTEL TIME TO TIME. THANKS FOR STAY WITH US.

6/10 Okay

andra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Mike on 3 May 2021
THANKS FOR YOUR POSITIVE FEEDBACK.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Decent room for reasonable price.
Stayed 1 night in Apr 2021
Response from Mike on 27 Apr 2021
APPRECIATE YOUR POSITIVE REVIEWS AND FEEDBACK.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2021
Response from mike on 16 Apr 2021
thanks for your reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Mike on 22 Mar 2021
THANKS FOR YOUR POSITIVE FEEDBACK AND WE APPRECIATE IT.

8/10 Good

macedonio

Business traveller
Liked: Staff & service
It was reasonable
It was okay. Felt safe and reasonably clean. Reasonable comfort for the cost. I’d stay there again.
Stayed 1 night in Mar 2021
Response from MIKE on 21 Mar 2021
THANKS FOR YOUR POSITIVE FEEDBACK. PLEASE WELCOME ANY TIME.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from MIKE on 31 Mar 2021
THANKS FOR YOUR POSITIVE FEEDBACK

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The overall property needs a major upgrade it’s not somewhere I’ll stay again
Stayed 1 night in Mar 2021
Response from mike on 16 Mar 2021
we are upgrading property. please stay again here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Mike on 14 Mar 2021
APPRECIATE YOUR POSITIVE FEEDBACK

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Mike on 3 Nov 2020
APPRECIATE STAY WITH US AND THANKS FOR YOUR POSITIVE FEEDBACK.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020
Response from MIKE on 4 Oct 2020
thanks for stay with us and for rating.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from mike on 24 Aug 2020
thanks for your ratings

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020
Response from MIKE on 29 Feb 2020
THANKS FOR YOUR POSITIVE FEEDBACK.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price it was really pretty good.
Stayed 1 night in Feb 2020
Response from MIKE on 17 Feb 2020
THANKS FOR YOUR POSITIVE REVIEWS.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I'm in Jacksonville. The property is older, but very well maintained. The people at the front desk are always friendly and pleasant.
Stayed 1 night in Feb 2020
Response from MIKE on 10 Feb 2020
THANKS FOR YOUR FEEDBACK AND STAY WITH US.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2020
Response from MIKE on 13 Jan 2020
thanks for your rating.

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019
Response from MIKE on 17 Dec 2019
THANKS FOR STAY WITH US .

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019
Response from MIKE on 2 Dec 2019
thanks for reviews and stay with us.

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019
Response from MIKE on 22 Oct 2019
THANKS FOR REVIEWS AND STAY WITH US.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price it was good.
It was good enough for the cheap price. The room could’ve used lamps with power outlets on both sides of the bed. Luckily they had a power strip for the fridge and microwave so that’s how my wife and I were able to charge our phones. I was actually surprised to see a small electric stove top built in to the counter near the sink. We didn’t use it but it was definitely a convenience if we needed to cook something small.
Stayed 2 nights in Sep 2019
Response from MIKE on 30 Sep 2019
THANKS FOR YOUR POSITIVE REVIEWS AND STAY WITH US.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from mike on 30 Sep 2019
thanks for stay with us.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a lot of renovation conditioner bathroom although clean was very dated in dire need of repairs
Stayed 1 night in Sep 2019
Response from mike on 24 Sep 2019
so sorry for that. we are working on everyday. we try to done asap. thanks for stay with us.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive but good bones with tons of parking. Hauling a LV horsequarters it was nice to ha e a circular drive to come out of. Arrived very late and they were pleasant at 4:00 am.
Stayed 1 night in Sep 2019
Response from MIKE on 11 Sep 2019
thanks for your reviews. its really help full . thanks for stay with us.please come back.

10/10 Excellent

Antone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly place to stay.
Love the water pressure for the shower. Bed was comfortable. Clean room. The manager is very nice and helpful. This was my 2nd time to stay here. I plan on staying here again in the future. Very affordable price.
Stayed 1 night in Aug 2019
Response from MIKE on 4 Sep 2019
BIG THANKS FOR YOUR FEEDBACK , THANKS FOR STAY WITH US,

2/10 Terrible

Unknown

Disliked: Cleanliness
This hotel is not well maintained at all. Felt unsafe staying there alone.
Stayed 1 night in Aug 2019
Response from MIKE on 12 Aug 2019
so sorry for u felt unsafe here. jacksonviile,texas is very safe and beautyfull city.can u please mention your reservation number . we will work hard to maintain this property, when you come next time you have a good experiance.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 5 star resort at a vacation location, where you pay for every thing. This is a working person's hotel, where, for a very low price, you get a nice room; bed, bathroom, frig, microwave, coffiee pot, TV, desk & chair, and sitting chair. In other places I have payed about the same for a bed and bathroom only
Stayed 1 night in Aug 2019
Response from MIKE on 12 Aug 2019
thanks for your reviews and stay with us.

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from MIKE on 29 Jun 2019
thank you for your feedback

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
Everything was good! No complaints!
Stayed 1 night in Jun 2019
Response from mike on 13 Jun 2019
thanks for stay with us and please come back.

4/10 Poor

Rebecca

Disliked: Staff & service, property conditions & facilities
Soda machines and snack machines were out of service. Pool was empty.
Stayed 3 nights in Jun 2019
Response from mike on 7 Jun 2019
so sorry for that. we do have soda machine and vending machine in office. pool is closed and there is a sign for that.

2/10 Terrible

Mark

Disliked: Staff & service, room comfort
Beware of very rude and callous innkeepers
Told us to leave (after we paid) and threatened to call the police because we were clarifying the check-in and out times policy and voiced our concern over their rudemess.
Stayed 1 night in May 2019