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Candlewood Suites Jacksonville by IHG

2.5 star property
Travelers stay connected and productive at this Jacksonville hotel where free WiFi, a business center, and convenient amenities like newspapers and snacks await

Choose dates to view prices

Candlewood Suites Jacksonville is centrally located, offering a gym and business center for active or productive guests. Enjoy free WiFi, snacks at the bar/deli, and relax with lobby newspapers. Previous travelers consistently praise the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is ฿2,092
฿2,364 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 56.50 per accommodation, per week (maximum USD 169.50 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 56.50 per accommodation, per week (maximum USD169.50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Jacksonville by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 56.50 per accommodation, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Jacksonville by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Jacksonville by IHG on 31 May 2026 start from ฿2,092, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Jacksonville by IHG?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Jacksonville by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Candlewood Suites Jacksonville by IHG?

Checkout is at 11 AM.

Where is Candlewood Suites Jacksonville by IHG located?

Situated in Jacksonville, this hotel is within 1 mile (2 km) of Coastal Carolina Community College, Jacksonville Commons and Richard Ray Park. Challenge Course Park and Jacksonville Mall are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

8.8

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 381 out of 815 reviews
Rating 8 - Good. 226 out of 815 reviews
Rating 6 - Okay. 95 out of 815 reviews
Rating 4 - Poor. 58 out of 815 reviews
Rating 2 - Terrible. 55 out of 815 reviews

Reviews

Verified

10/10 Excellent

celena

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff are friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to switch rooms due to AC issues and hotel only had two roller carts in which guest was keeping in their rooms for long periods of time, but overall ,very nice and location was perfect
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was kind and the room was awesome
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Amy

Liked: Cleanliness
Disliked: Staff & service
If I could give a review separately for service and rooms I would. The room was fairly clean and fresh. Kitchen has everything I needed to cook with
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one bedroom suite with a full kitchen. This was nice as a solo traveler for work. I was able to cook and get my things prepared for the following day. Grill out back and free laundry as well.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donte

Liked: Cleanliness, amenities, property conditions & facilities
We booked this room so we could cook together. It was VERY clean, quiet and the front desk staff agent was very friendly!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lizangely

Liked: Amenities, property conditions & facilities
The staff are so nice and the are placed in a good location.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Rachel

Nice clean hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

Richie

Liked: Cleanliness, staff & service, amenities
Very clean, felt like home
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure in the shower was excellent.beds were nice and firm.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very clean and smelled great. The staff was amazing and friendly. I always enjoy my stay at this hotel. Every part of the hotel that I saw was very clean as well.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Dangelo

Liked: Cleanliness, property conditions & facilities
The expediency was good but not great. They are upgrading their facilities and it was a little noisy. Great staff. Nice book and DVD collection. Could use an upgrade.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

BETHSEINE

Liked: Cleanliness, staff & service, amenities
Staff was courteous but had issue with the door being hard to open. Location was very quiet and parking was convenient.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great here. We were pleasantly surprised by how clean the room was and we had a kitchen with all the thing we needed. Great experience and will def book here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of restaurants and stuff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lasonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay

The stay was very comfortable and very clean Love this hotel.
Stayed 2 nights in May 2024
Verified

4/10 Poor

Andres

Staff was friendly and willing to correct inconveniences
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice staff. Quiet rooms and rooms
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area close to gym. Spacious room Comfortable bed. Reasonable price.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and made sure we had everything we needed for our stay. We like having a full kitchen and the free use of the wash and dryer in the premises.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, parking is a bit tight but manageable, would stay again.
Stayed 11 nights in Jul 2024
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and clean facilities and great amenities
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice for a quick stay

Staff was super friendly. Hotel was clean and room was very clean. Was very happy with the stay.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to family and friends. Also shopping and dining options were close by.
Stayed 3 nights in Nov 2024