Grand Heritage Narmada Jacksons occupies a scenic location that's ideal for family getaways. Travelers can book rejuvenating massages at the spa, sample international dishes at Back In Time restaurant, or spend quality time together at the indoor and children's pools.
Jabalpur is home to Grand Heritage Narmada Jacksons. Bastar Palace and Madan Mahal are local landmarks, and the area's natural beauty can be seen at Dhuandhar Falls and Sangram Sagar Lake. Visit our Jabalpur travel guide
South Civil Lines, Jabalpur, 482001
What's nearby
Bastar Palace
9 min drive - 9.1 km
Dhuandhar Falls
9 min drive - 8.0 km
Pisanhari Ki Madiya
10 min drive - 9.8 km
Madan Mahal
15 min drive - 8.4 km
Tilwara Ghat
20 min drive - 14.7 km
Getting around
Jabalpur Junction Station
11 min walk
Jabalpur (JLR)
17 min drive
Restaurants
Clock Tower
2 min drive
Indian Coffee House
2 min drive
Indian Coffee House
3 min drive
Olympus Cafe N Juice
6 min drive
Badkul
5 min drive
About this property
Grand Heritage Narmada Jacksons
Upscale family-friendly hotel
Consider a stay at Grand Heritage Narmada Jacksons and take advantage of a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. The on-site restaurant, Back In Time, features international cuisine. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a playground and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
An indoor pool and a children's pool
Free self-parking and valet parking
Continental breakfast (surcharge), a local area shuttle and express check-out
Express check-in, a 24-hour front desk and luggage storage
Room features
All 66 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with premium channels
Electric kettles, ceiling fans and daily housekeeping
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Area shuttle (surcharge)
Train station pick-up and drop-off shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Food and drink
Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 450 for adults and INR 450 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Asanzo
Back In Time
Things to do
24-hour health club
Children's pool
Full-service spa
Indoor pool
Playground
Family friendly
Children's pool
Indoor pool
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business centre
Meeting rooms
Outdoors
Garden
Terrace
Full-service spa
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning
Ceiling fan
Desk
Free daily newspapers
Policies
Check-in
Check-in start time: 11 AM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1000.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately INR 450 for adults and from INR 450 for children
Rollaway bed fee: INR 1000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
WelcomHeritage Narmada Jacksons
WelcomHeritage Narmada Jacksons Hotel
WelcomHeritage Narmada Jacksons Hotel Jabalpur
WelcomHeritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons Hotel Jabalpur
Grand Heritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons
Grand Heritage Narmada Jacksons Hotel
Heritage Narmada Jacksons
Grand Heritage Narmada Jacksons Hotel
Grand Heritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons Hotel Jabalpur
Frequently asked questions
Does Grand Heritage Narmada Jacksons have a pool?
Yes, this property has an indoor pool and a children's pool.
How much does it cost to stay at Grand Heritage Narmada Jacksons?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Heritage Narmada Jacksons on 9 Mar 2026 start from ฿1,561, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Heritage Narmada Jacksons pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Heritage Narmada Jacksons?
Self-parking and valet parking are free at this property.
What time is check-in at Grand Heritage Narmada Jacksons?
Check-in start time: 11 AM; check-in end time: 10:00 AM. Late check-in is available during limited hours.
What time is check-out at Grand Heritage Narmada Jacksons?
Checkout is at 10:00 AM.
Where is Grand Heritage Narmada Jacksons located?
Set in Jabalpur, this family-friendly hotel is within 6 mi (10 km) of Dhuandhar Falls, Bastar Palace and Madan Mahal. Tilwara Ghat and Sangram Sagar Lake are also within 9 miles (15 km). Jabalpur Junction Station is 11 minutes by foot.
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Reviews
Grand Heritage Narmada Jacksons Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Avoid going during the wedding season when guests come in dozens and you become a part of a loud Indian wedding whether you like it or not.
The employees are much much better at service than their big metro counterparts. They treat you as if you are staying in their homes. Particularly at the breakfast buffet.
Vineet
Stayed 4 nights in Jun 2022
6/10 Okay
Cicily
25 Apr 2022
Disliked: Cleanliness, amenities
it is just a ordinary property which is like any other 2* property.
The toilet commode had so many stains it was repulsive
The hotel is a decent 3 star hotel to stay in while staying in Jabalpur. The exterior of the hotel and lobby look 4 star though the room was a 2-3 star. It was spacious which is nice but the bathroom was not very clean and found hair on my toilet seat.
For it’s price, I think it’s OK to stay. The front desk staff is helpful and the lobby and property looks nice and safe.
We checked in on 30th Dec 2018 at Narmada Jacksons. To begin with, they didn't have the details of our booking done though Expedia. When we reached our designated room (supposedly a romantic suite), the first thing we notice is an executive desk and chair with a sofa set (torn from all edges). Adjoining it, was a bedroom that was too cramped and the room window opening to the backside of a housing society. Please mind, the room was costing us 20,000/-+ per night
We raised our concern with the manager. He was courteous enough to show us 3 more rooms of similar type, finally we found a room which was airy and brighter (Though a grade lower).
Next morning (31st Dec), we went for our sightseeing. Before proceeding, I checked with reception if the room keys are needed for the cleaning services. He confirmed, its not required. Evening when we returned, we found the room to be in exact state that we left it in. In short, no cleaning done. When we asked the concerned person, we were told it's against the policy of the hotel to open the room with master key & clean the room (something unheard of).
We didn't have a good experience with Narmada Jacksons, Jabalpur and we won't recommend it to anyone.
I grew up in Jabalpur and had past connections with the hotel. The stay reminded me of of my years in Jabalpur and the hotel provided all facilities to make my stay very comfortable. The staff was very courteous and helpful. The food excellent.
Stay was comfortable and the service quality was also good
Subramanian
Stayed 1 night in Dec 2017
2/10 Terrible
Verified traveller
29 Nov 2017
Disliked: Cleanliness, staff & service
Overpriced and dirty
They said my booking didn't exist and lucky I had the printout cause otherwise they wouldn't let me check in and floors were never cleaned black with filth
Verified traveller
Stayed 1 night in Nov 2017
8/10 Good
Arun
23 Oct 2017
Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Comfortable stay, need to provide exhaust in the bathroom
My stay was amazing and comfortable. Excellent service. I will highly recommend everyone to stay in this hotel.
Jacob
Stayed 3 nights in Oct 2017
6/10 Okay
Seema, Bangalore
15 Jul 2017
Liked: Staff & service
Disliked: Property conditions & facilities
A hotel with very helpful and supportive staff .
I stayed with my 88 yrs. old mother who was so genuinely looked after by each and every staff as their own mother. This left a great memorable impression on us.The drivers were decent , polite and helpful . Rooms and other amenities might be better at other hotels but the staff here I found was un- matched.The room service was very prompt as well as the dinner /lunch was very delicious with less oil and spices as instructed by us.Over all the experience was good and i would certainly stay there again and again.
Seema
Stayed 1 night in Jul 2017
8/10 Good
M, virginia
13 Mar 2017
Liked: Cleanliness, staff & service, room comfort
Newer rooms are spacious and comfortable.
Was given old rooms first that were dated and need upgrading badly. We re upgraded to newrooms