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Serpa Hotel

3.0 star property

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Serpa Hotel provides amenities, such as free full breakfast and laundry facilities. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Free WiFi

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
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About the area

Itacoatiara is home to Serpa Hotel. Local points of interest include Praça Da Polícia, Itacoatiara Lookout, and Itacoatiara Waterfront. Visit our Itacoatiara travel guide
Map
R. Floriano Peixoto 80, Itacoatiara, AM, 69100-000

What's nearby

  • Praça Da Polícia
    1 min walk - 0.0 km
  • Itacoatiara Lookout
    10 min walk - 0.9 km
  • Itacoatiara Waterfront
    11 min walk - 1.0 km

Restaurants

  • Pizzaria Panorama
    9 min walk
  • Boca Livre
    4 min walk
  • Buteco Sertanejo
    10 min walk
  • Café e lanche Mais que Vencedor
    3 min walk
  • Vila Food
    14 min walk

About this property

Serpa Hotel

Property highlights
Serpa Hotel provides amenities, such as free full breakfast and laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Luggage storage and a 24-hour front desk
Room features
All guest rooms at Serpa Hotel boast comforts, such as air conditioning, in addition to
More conveniences in all rooms include:
  • TVs with satellite channels

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Hotel Kanaan
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  • Free Wi-Fi
9.2 out of 10, Wonderful, 31 reviews
The price is ฿1,599
฿1,679 total
includes taxes & fees
24 Mar - 25 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping on request

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Serpa Hotel Hotel
Serpa Hotel Itacoatiara
Serpa Hotel Hotel Itacoatiara

Frequently asked questions

Does Serpa Hotel have a pool?

Yes, this property has an outdoor pool.

Is Serpa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serpa Hotel?

This hotel doesn't offer parking.

What time is check-in at Serpa Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serpa Hotel?

Checkout is at noon.

Where is Serpa Hotel located?

Situated in Itacoatiara, this hotel is within a 10-minute walk of Praça Da Polícia and Itacoatiara Lookout. Itacoatiara Waterfront is 0.6 mi (0.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serpa Hotel Reviews

8.2

Very good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 64 reviews
Rating 8 - Good. 23 out of 64 reviews
Rating 6 - Okay. 12 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

Reviews

Verified

6/10 Okay

Moises

Liked: Cleanliness, staff & service, amenities
Os travesseiros tem de ser trocados com urgência, tem de reforçar a porta, Já o atendimento e o café foi excelente.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Thiago façanha

Liked: Cleanliness
Tranquilo. Limpo piscina top!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carlos

O quarto tava um pouco com cheiro de mofo
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Dalton

Disliked: Cleanliness
Ar condicionado muito barulho e pouca eficiencia.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

EDUARDO

Liked: Staff & service
Disliked: Room comfort
Precisa melhorar as condições de comodidade, para se ter mais conforto.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manhã simples, mas de boa qualidade e com uma boa variedade de produtos
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Verified traveller

Atendeu às expectativas, com algumas ressalvas.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cama confortável, quarto grande, ar condicionado ok, banheiro bem grande. Café da manhã bem simples, mas ok também. Localização ótima. Nada deixou a desejar. Recomendo.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Herllinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento

O atendimento da equipe foi impecável, sempre atenciosos e dispostos a ajudar.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O local e' bem localizado e confortável. recomendo aos demais amigos que estejam passando por este local.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

LUCIANA

Liked: Cleanliness, staff & service
Viagem curta à trabalho, hotel limpo, cama confortável, café da manhã simples mas gostoso
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Cláudia

Disliked: Room comfort

Avaliação do quarto

As janelas do quarto não tinham trancas, completamente sem segurança. O colchão muito mole, o armário quebrado e cheio de poeira e o copo em cima da geladeira sujo de poeira.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

LIZABETE

Liked: Staff & service
Disliked: Room comfort

Regular

Hospedagem regular pois tivemos que pedir para trocar o colchão do quarto que era muuuito fino.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Terezinha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cidade da Pedra Pintada

Hospedagem simples porém aconchegante, piscina limpa, um bom o café da manhã. O quarto amplo e colaboradora(Luzimara ) muito atenciosa.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Falta o mínimo de conforto.

Não gostei da acomodação. Quarto sem janela acho que por isso tinha mão cheiro. Colchão extremamente velho, sem nenhum conforto. Péssima experiência. Café da manhã bom, pessoas atenciosas, somente estrutura precisa de adequações.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo muito.

O quarto que fiquei não tinha luz natural, nenhuma janela, mas era ótimo, como eu só ficaria 1 dia estava perfeito. Senti falta de variedade no café mas a senhora da cozinha era bem atenciosa.
Stayed 1 night in Apr 2024
Verified

8/10 Good

José Haroldo

Liked: Cleanliness, staff & service

bom custo-benefício e sossegado.

Trata-se de um hotel de baixo custo, logo não se pode esperar um local luxuoso. A localização é muito sossegada, mas é um hotel simples com um bom custo-benefício. O atendimento foi cortês.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Elier Amazonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo 🌻

Minha primeira escolha foi por indicação, já retornei ao município pela quarta vez! E continuo escolhendo o Serpa, boa localização, bom atendimento, e amo a ambiente limpo.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Pontos a melhorar

Quarto e banheiro de tamanhos ok, porém havia uns degraus para entrar no quarto e banheiro, nós tropeçamos algumas vezes; móveis antigos, faltou no quarto um lugar para colocar roupas, só havia uma mesinha. Localização boa. Mas o que mais deixou a desejar foi o atendimento, na hora de fazer o check-in só disseram para preenchermos uma ficha e d número da nossa acomodação; não deram informações básicas como horário de funcionamento da piscina, do café da manhã, senha do wi-fi... O melhor foi o café da manhã que era muito bom e sortido, muitas frutas saborosas, bolo, ovo, tapioca, frios, café, leite e suco; tudo uma delícia! Os funcionários mais prestativos e educados foram a moça da limpeza e a tia do café, que era um amor, a única que perguntava sempre se estávamos satisfeitos e se precisávamos de algo, o restante não foi muito solícito, precisam de um treinamento. A limpeza foi satisfatória, lençóis e toalhas limpos e com cheiro agradável.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Dalton

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Álila Regina

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ruan

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria das graças

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ALINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Jafé

Stayed 1 night in Sep 2025