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"Could not find a fault, from the welcoming of the reception staff and the efficiency of all staff members. A special thanks to the lovely lady on reception who bought me some slippers when I'd forgotten to pack a pair of shoes (laugh) to the lovely breakfast waitress - all found time to smile and have a conversation. The room was spacious, comfortable and clean and the breakfast, varied and delicious. The gym was a surprise, it really is very well equipped with a great pool and spa area and the...

"A lovely location and great facilities. Great staff and bar area had a lovely atmosphere. Morning breakfast was delicious with attentive staff. Rooms were very quiet, hotel had a lift which is very convent as the steps are steep to the 2nd floor. The rooms are a little tired and the bathroom window privacy screening is in desperate need of replacement. Kettle is completely scaled up and cups were also dirty so this needs to be addressed. Ok Value if the above were dealt with then it would be...

"Staff were lovely. Check in was good. Although couldn’t book us in any earlier & we were attending an event which was a shame. But no huge issue. Parking superb Bathroom lovely. We stayed in Sariska room which is on the front of the building. Being a Saturday night stay - it was a tad noisey & nothing to do with the hotel. But some car with a loud exhaust drive up & down quite a lot during the early night. We closed the windows to block it out but then as we’ve had this hot weather the room...

"Very good location. Very clean very tidy would visit again."

"Best Western Heath hotel is a wonderful place to stay, The staff so friendly, cleanliness top standard,breakfast cooked to perfection and a excellent location to see the horses on the gallops and for the lovely town of Newmarket."

"The staff, in particular, the receptionists including the charming Lithuanian girl, were so helpful and informative. The food was pretty good as well and well presented. Having had to slum it in a rival establishment a few years’ ago, when there was no room at Poets Corner, it was a relief to note how well looked after we were."

"Great location, comfortable beds ,helpful staff and ideal for staying if going to the races"

"Can’t fault this place food was fabulous as well as the room we stayed in"

"Honestly could not fault this place at all. Staff very welcoming and attentive. If things were not available in your room they would be more than happy to help and provide eg. Iron and Iron Board. The breakfast was amazing and the fresh pastel del nata was even better than what I’ve had in Portugal! 10/10 recommend "

"Séjour que j’affectionne tout particulièrement. J’y viens fréquemment , le personnel est très aimable et attentif . Atmosphère convivial et détendu. Les repas pris dans le jardin sont très simples au point de vue du service mais cela donne aussi un caractère très informel et sympathique. A recommander."

"Our room on the second floor was extremely hot - it was a particularly hot week but we were never able to cool it down despite having the fan on. Having to climb about 40 stairs with suitcases for several days' stay was a challenge. Although the house keeping staff did their best to maintain the room and bathroom they were outdated and the bathroom in particular needs updating. The sofa looks as though it has been picked up from a junk shop We were disappointed that the room, described as...

"WOW! What a stunning place! Which we highly recommend a stay here. From when you initially arrive at the property and travel down the drive you can see the wonderful gardens and beautiful views. We were checked in by Millie, who showed us to our room, which was amazing Unfortunately the restaurant wasn’t open, but they did do meat and cheese boards, which we shared one of each, and certainly were not disappointed by the taste and variety. The staff are friendly and attentive, without being over...

"Clean room ,man on reception was very helpful he carried my case to my room Housekeeping lady Sharon i think her name was ,carried my case down the stairs In all plesent stay"

"Very pleasant place to stay."

"Room & bathroom were small but clean a well kept, very near road , unable to have windows open due to a warm evening. The room did have AC"

"Loved the west facing balcony overlooking the river on our room. Room decor was very contemporary and stylish. Bathroom lovely and spotlessly clean. Staff so friendly."

"Good"