Friendly and helpful staff. Food was excellent. Lots of choice for breakfast. Recommend surf and turf for evening meal. We stayed in single rooms which had everything we needed and were clean and priced competitively. Hotel is situated directly in front of the bay.
When booking in we were told that we were staying not in the hotel but an annexe building. The path to this building was obstructed by a rusty iron gate on the ground. The room had a Yale lock but no handle. The room had wall paper hanging off the ceiling, the shower was filthy and the plinth was missing. The furniture and carpet were stained. The room and bathroom were both very small.When we complained that the room bore no resemblance to the pictures on Expedia’s website we were told that the hotel was full.
However they did promptly arrange alternative accommodation for us at another hotel.
We stayed one night. A small room but clean. We sat in the garden for a drink. Breakfast was good, we did not eat in the restaurant for our evening meal. Excellent position and we enjoyed a sunny afternoon so a bonus.
Julie
เข้าพัก 1 คืน, พฤษภาคม 2025
10/10 ดีเลิศ
Ibrar
30 พ.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Staff were brilliant. Hotel was in a great location and had an excellent restaurant.
Beautiful bay view. Comfortable room.
Staff finishing their shifts at nighttime were very noisy.
Susan
เข้าพัก 1 คืน, พฤษภาคม 2025
4/10 แย่
Wilma
19 พ.ค. 2025
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Was here for my husband's 70th Birthday. Had a meal here the night we arrived which wasn't great. Soggy battered fish and greasy chips. The baked alaska was a let down too, the icecream and sponge was so frozen I couldn't get my spoon into it as the meringue had just been done with the gun and not in the oven.
Breakfast not that great either.
The room was on the top floor, absolutely roasting and airless - tbf the weather was very hot so could be forgiven. The drain in the shower room was smelly so had to keep the door closed. There was a problem with the power to the room so we had no tv, nowhere to charge phones or make a cup of tea and no way to dry my hair so couldn't wash it. Again that wasn't the hotel's fault, just unfortunate but definitely not ideal. On the plus side the staff were all lovely
Fabulous location overlooking the sea; wonderful views of the coast and hillsides from the room we were given ; very helpful and efficient staff, including advice on buying goods made on Arran; tasty food including great seafood selection.
Room was lovely, great view from hotel, a little unfortunate that room was above smoking area so room smelt a little bit in the evening. Staff were kind apart from one who we unfortunately had to deal with at dinner and at check out.