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"The furniture in the room was old fashioned and knocked around. The bed was a double and to small for two people. It was also ultra soft and rolled to the middle. Shower was good and powerfull, only had to climb over the bath. Toilet roll cheap. Ok for a cheap night with no luxuries but nothing flashy. Stayed 2 nights and both evenings had to got back to reception for the key card to be reactivated and receptionist had dissapeared. Didn't use any of the other facilities."

"The good: Nice hotel and lovely attentive staff. The bad: Probably my incorrect expectations but was expecting room AC for a 4* The ugly: Brave the unlit path, if you dare, to get to the Chineham shopping centre. No fault of the hotel but Hampshire County Council should sort this out as its an accident waiting to happen! "

"Nice rooms with authentic feel. Very polite staff feels like home "

"Beautiful building and beautiful grounds. Would love to come again and experience it fully as unfortunately we had to leave early and missed breakfast and the remainder of the morning. "

"Exceptional local hotel and accommodation. So nice to have a huge comfy bed, a simple telly that works and hot water that is actually hot. Getting these basics right is what this hotel does best as well as the quality of stay, food and service "

"Room was cold"

"We stayed here while at a friend’s wedding nearby. The hotel is wonderful, with lovely rooms, friendly staff and in a great location. We would definitely recommend staying here. "

"Beautiful hotel. Excellent stay and wonderful grounds and peaceful. Lovely breakfast and enjoyable but only feedback would be that a few more options on the continental breakfast would have been nice. And coffee machine made warm coffee not hot. Overall I would definitely stay again, staff were so nice and our room was just amazing. Loved this hotel. Thank you for a lovely stay. We will be back to stay again. "

"This was a lovely hotel and we had a great stay. We received a very warm welcome on arrival and also a welcome gift which was very well received. The room was great, a good size, clean and well maintained. The grounds were gorgeous. The Manor House is beautiful. The golf course was good and well maintained. The food was good, we had a nice breakfast and paid for lunch in the bar. The hotel has multiple games including table tennis, table football, pool and arcade games, space invaders,...

"Excellent stay"

"This used to be my school until 1982 and it has been lovingly restored into a beautiful hotel with great amenities in amazing grounds. Ample parking and a safe environment leads to a peaceful and relaxing stay. "

"Great location "

"Fabulous room, clean and super comfortable. Bar was great and the food in the restaurant excellent."

"First off the staff were lovely and so helpful. The hotel itself could do with more attention to detail - we got a free room upgrade but only because the toilet seat came off in our hands first use. Second room was very spacious but there wete issues - its an old building so we were expecting uneven floors - leaking showers not so much, flickering lights when first switched on. A lot of the communal areas really needed some TLC - its location to Newbury is very good - we were using the hotel as...

"The room was clean although it lacked still water only water available was sparking! The staff were polite and helpful. The breakfast was fine. I didn’t use the bar."

"Amazing staff"

"Didn’t have breakfast. Had a comfy bed for the night "

"near by shopping area and restaurant."

"Staff excellent. Quiet room. Parking excellent."

"We had a wonderful stay at The Retreat. The room was spacious and comfortable and we appreciated the pantries with complementary drinks and snacks. The facilities are high quality, with an elegant feel without being dated. Food was good in both restaurants, as was breakfast. The spa was very relaxing. Staff were friendly and helpful. "