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"The blower for the A/C was very loud and rattled every time it turned on. The bathroom door was very creaky. Other than that everything was great!"

"Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not...

"Clean room. Really nice showers"

"Beautiful place. One of the most spacious places we've ever been My kids were so happy about how spacious the suite was. Staff members were very friendly "

"Nice, big rooms. Convenient location."

"A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. "

"Breakfast ,great choices!"

"It was clean, but the room need a good update, all is old and dark. It is very good location, good breakfast and staff are nice."

"Staff was very friendly and hotel was beautiful! "

"Super Nice place the staff were nice totally loved this place"

"Room had Ants, heat wouldn't stop running, shower drain Very slow so stood in water. Breakfast was good. Hot tub has 1 working jet. Pool ok. "

"Room was immaculately clean. Check in staff was great. Only issue is these hotels have to stop it with these doorless showers, are you trying to get someone to slip on the floor and bring a lawsuit?!"

"Can’t get any better on the road. Terrific staff, super room, loved the noise deafening. A drunk guy and his girl came in very loud in the middle of the night. As soon as they closed their door, couldn’t hear a thing. Eco-friendly."

"This hotel was very clean. The initial staff at check-in was very polite. The staff changed at 11 PM was very rude. Breakfast didn’t start till 7 AM and most of the guest staying with us had to be leaving at that time. Nice place to say but rude late shift staff. Not staying here again."

"Hot tub could have been hotter "

"Nice staff and very nice room"

"The breakfast was excellent and the parking garage across the street (connected by a skywalk) was convenient."

"Excellent place to stay in downtown Des Moines. So close to many things. Offers free shuttle service to anywhere within a 2 mile radius. Really nice restaurant and bar on site."

"I traveled for work and the staff was friendly from beginning to end. Each person, from valet to front desk were pleasant to work with. The rooms were not carpeted, and instead had linoleum wood flooring, which I was fine with and honestly preferred. Bathrooms were clean, and the area was easy to walk to and from the events center. I'd stay here again. "