Front of property

Reviews of River Ness Hotel, a member of Radisson Individuals

4 out of 5
River Ness Hotel, a member of Radisson Individuals
CHURCH ST 83-97, Inverness, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 230 reviews" "
Rating 8 - Good. 75 out of 230 reviews" "
Rating 6 - Okay. 18 out of 230 reviews" "
Rating 4 - Poor. 4 out of 230 reviews" "
Rating 2 - Terrible. 5 out of 230 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Raymond, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay place. Avoid rooms on the street. The bar across the street is very noisy late at night. Staff are good. Go to Costa for coffee in the morning
Stayed 2 nights in May 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Amenenties were great!
Stayed 1 night in May 2024
Response from gh on 4 May 2024
Dear Allison,Thank you for taking the time to fill in a review on your recent stay. We value all feedback. We are very glad to see that you enjoyed your stay and thank you for giving us a 5 out of 5. This will be passed on to the staff who will be delighted. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Sandra, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Everything is around the hotel.
Stayed 2 nights in Apr 2024
Response from gh on 4 May 2024
Dear Sandra,Thank you for taking the time to fill in a review on your recent stay. We value all feedback. We are very glad to see that you enjoyed your stay and thank you for giving us a 5 out of 5. This will be passed on to the staff who will be delighted. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

Brad, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from gh on 4 May 2024
Dear Brad,Thank you for taking the time to fill in a review on your recent stay. We value all feedback. We are very glad to see that you enjoyed your stay and thank you for giving us a 4 out of 5. This will be passed on to the staff who will be delighted. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Annu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Apr 2024
Response from gh on 23 Apr 2024
Dear Annu,Thank you for taking the time to fill in a review on your recent stay. We value all feedback.We are very glad to see that you enjoyed your stay and thank you for giving us a 5 out of 5. This will be passed on to the staff who will be delighted.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

4/10 Poor

R.m.

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Overpiced hotel in a pib district catering to drunks, partiers and such. We came in late due to a mechanical issue and were treated like trash by the nightshift desk crew. I reserved a king room and they pushed two twins together. When i asked them to change it back they were too lazy to care. The room was small and useless. Wont go back or recommend in our travel blog.
Stayed 1 night in Apr 2024

10/10 Excellent

Marilyse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right in the middle of all the shops and meeting points for tours.
Stayed 4 nights in Apr 2024
Response from gh on 11 Apr 2024
Dear marilyse,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to see that you enjoyed your stay and thank you for the 5/5 score. This will be passed on to the staff who will be delighted.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

troy, Cedar Hilss

Travelled with partner
This was a quick stay. The only really complaint I have was there is no parking. That made taking luggage in and out very difficult.
Stayed 1 night in Mar 2024
Response from gh on 11 Apr 2024
Dear Troy,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to see that you enjoyed your stay and thank you for the 4/5 score. This will be passed on to the staff who will be delighted. Unfortunately yes we do not have a car park but there is one just a few minutes walk from the hotel.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

Brian, Bakersfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location next to train station , restaurants , bars and , river
Stayed 1 night in Mar 2024
Response from gh on 30 Mar 2024
Dear Brian,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are pleased to see that you enjoyed your stay and we hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Rupa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from gh on 29 Mar 2024
Dear Rupa,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are pleased to see that you enjoyed your stay and we hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from gh on 27 Mar 2024
Dear Chrissy,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are pleased to see that you enjoyed your stay and we hope to see you again in the future.

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice central hotel easy to enjoy Inverness from
Stayed 2 nights in Mar 2024
Response from gh on 27 Mar 2024
Dear Katrina,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are pleased to see that you enjoyed your stay and we hope to see you again in the future.

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from gh on 19 Mar 2024
Dear Geoffrey,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are pleased to see that you enjoyed your stay and we hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The River Ness Hotel looked quite modern both outside and in. We were greeted straight away upon arrival and checked in for our room. The room was quite modern, compact but had everything we needed. One drawback would be the lack of hanging space. We both found the mattress on the bed to be uncomfortable on our overnight sleep. We both suffered a sore back next morning. Noise from we assumed other bedroom doors travelled badly to our room. So unfortunately the lie in I hoped for didn't materialise. Breakfast wasnt bad. I think that there could gave been a better selection of food stuffs. For instance, although there were several different yoghurts available there was no granola of any sort.
Stayed 1 night in Mar 2024
Response from gh on 5 Mar 2024
Dear Stephen,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed the majority of your stay and we are sorry to read that we did not meet some of your expectations. I would like to assure you that your comments have been passed onto the relevant department heads for investigation and I do hope that this does not stop you from visiting us in the near future.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: stylish, comfortable, functional rooms; well located; friendly staff; good value. Cons: bed was a little lumpy, sheets had some spots, bathroom fan noisy.
Stayed 2 nights in Mar 2024
Response from gh on 5 Mar 2024
Dear Cara,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed the majority of your stay and we are sorry that we fell short on some aspects of your stay. I would like to assure you that your comments have been passed on to the relevant department heads for investigation however I do hope that this does not stop you visiting us again.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small, asked for a king bed ,got 2 singles
Stayed 2 nights in Feb 2024
Response from gh on 27 Feb 2024
Dear Iain,Thank you for taking the time to fill in a review on your recent stay with us at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed the majority of your stay however we are sorry to read that you were not 100% satisfied with your bedding type. Looking at your booking details on Expedia you did in fact book a room with 2 single beds. Should you contacted reception during your stay we would have been easily able to change you to a King Size bed.We do hope that this does not stop you from visiting us again.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel the staff were very helpful and friendly l would definitely use the hotel again 👍
Stayed 2 nights in Feb 2024
Response from gh on 20 Feb 2024
Dear Graham,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback.We are glad to see that you enjoyed your stay especially that the hotel was clean and you found the staff friendly and helpful. Your kind comments will be passed onto the staff who will be delighted.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay once again
Stayed 1 night in Feb 2024
Response from Gautam on 16 Feb 2024
Dear Jonathan, We sincerely appreciate you taking the time to provide your valuable feedback about your stay with us. We look forward to the opportunity of hosting you again and ensuring your next stay is as enjoyable as the previous one. Warm regards,Gautam Kumar Guest Services ManagerRiver Ness Hotel, a member of Radisson Individuals

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the centre of Inverness and provided great service, great clean rooms to a very high standard and we are looking forward to staying again.
Stayed 1 night in Feb 2024
Response from gh on 14 Feb 2024
Dear Diane,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to see that you enjoyed your stay and we hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Adam

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from gh on 14 Feb 2024
Dear Adam,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to see that you enjoyed your stay and we hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Gillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel with great staff.
Lovely stay. Very helpful staff and great location. I'll definitely be returning.
Stayed 1 night in Feb 2024
Response from Gautam on 5 Feb 2024
Dear Gillian, On behalf of the entire team at the River Ness Hotel, I would like to express our sincere gratitude for your kind words and positive feedback.We are delighted to hear that you had a lovely stay and that our staff's helpfulness left a positive impression. Your mention of our great location is also appreciated. It is truly rewarding for us to know that you plan to return.Thank you for choosing the River Ness Hotel, and we look forward to welcoming you back for another brilliant stay in the future.Warm regards,

8/10 Good

Gerard

Stayed 1 night in Jan 2024
Response from gh on 22 Mar 2024
Dear Gerard,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed your stay and we hoe to see you in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gautam on 25 Jan 2024
Dear Helen,Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to see that you've given us a perfect score of 10 out of 10.Thank you once again for choosing us, and we look forward to welcoming you back in the future.Warm regards,Gautam Kumar Guest Services ManagerRiver Ness Hotel, a member of Radisson Individuals

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay for a night.
My room was spotless, and very comfortable. Staff were welcoming and attentive.
Stayed 1 night in Jan 2024
Response from gh on 20 Jan 2024
Dear Jillian,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed your stay and your kind comments will be passed on to the staff.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Martyn

Stayed 1 night in Jan 2024
Response from Gautam on 4 Feb 2024
We sincerely appreciate your recent stay at the River Ness Hotel and the time you took to share your positive feedback. Your high rating is a testament to your satisfaction, and we are thrilled to have exceeded your expectations. Providing exceptional experiences for our guests is our constant endeavor, and your feedback encourages and motivates our team to maintain these standards. Thank you for choosing the River Ness Hotel. We look forward to the opportunity to welcome you back for another outstanding stay.

6/10 Okay

Yiduo

Stayed 2 nights in Dec 2023
Response from gh on 30 Dec 2023
Dear Yidou,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feed back. We are glad to see that you enjoyed the majority of your stay but sadly we did not fulfil all of your expectations, We are sorry about this as we do strive to meet all of our guest needs.We hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Response from Gautam on 9 Feb 2024
Dear Aron,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the River Ness Hotel and appreciate your positive feedback. We are honored by your support and look forward to providing you with another exceptional experience in the future.Warm RegardsRiver Ness Hotel, a member of Radisson Individuals

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great stay . Hotel was newly done bed was so comfortable .
Stayed 1 night in Dec 2023
Response from gh on 24 Dec 2023
Dear Gavin,Thank you for taking the time to fill in a review on your recent stay at River Ness. We value all feedback. We are really glad to see that you enjoyed your time at the hotel and your kind words will be passed on to the staff. We hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

Paul

Stayed 1 night in Dec 2023
Response from Gautam on 28 Dec 2023
Dear Paul, Thank you for taking the time to review your stay at The River Ness Hotel. We greatly appreciate all feedback. Kind Regards River Ness Hotel, a member of Radisson Individuals

10/10 Excellent

JOAN

Stayed 1 night in Dec 2023
Response from Reception Team on 22 Dec 2023
Dear Joan,We would like to thank you for having taken the time to leave such a great review about your stay with us here at The River Ness Hotel. We value all feedback and are so pleased to read that everything about your stay was perfect! We look forward to having the chance to welcome you back again!Kind RegardsRiver Ness Hotel, a member of Radisson Individuals

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in the centre
Great modern hotel in the centre of Inverness.
Stayed 1 night in Dec 2023
Response from Reception Team on 22 Dec 2023
Dear Mark,We would like to thank you for having taken the time to leave such a great review about your stay with us here at The River Ness Hotel. We value all feedback and are so pleased to read that everything about your stay was perfect! We look forward to having the chance to welcome you back again!Kind RegardsRiver Ness Hotel, a member of Radisson Individuals

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Gem in a little Town
This hotel was well centered in town and was very clean and welcoming. The staff all were great and the breakfast was the best we had during our 9 day stay in Scotland.
Stayed 1 night in Dec 2023
Response from Reception Team on 22 Dec 2023
Dear Scott,We would like to thank you for having taken the time to leave such a great review about your stay with us here at The River Ness Hotel. We value all feedback and are so pleased to read that everything about your stay was perfect! We look forward to having the chance to welcome you back again!Kind RegardsRiver Ness Hotel, a member of Radisson Individuals

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located,walking distance to train and tons of restaurants. Great staff!
Response from Gautam on 5 Feb 2024
Dear Kathleen,We extend our heartfelt appreciation for your positive review of the River Ness Hotel.We are pleased to learn that our hotel's location, within walking distance to the train station and numerous restaurants, added convenience to your stay. Your acknowledgment of our great staff is truly gratifying, and we are delighted to have contributed to a positive experience for you.Thank you for choosing the River Ness Hotel. We look forward to the pleasure of welcoming you back for another exceptional stay.Warm regards,

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely weekend. Hotel was lovely rooms modern and beds very comfortable.
Stayed 2 nights in Dec 2023
Response from Reception Team on 22 Dec 2023
Dear Brenda,Thank you for taking the time to review your stay at the River Ness Hotel. We greatly appreciate all feedback and we hope to welcome you to stay with us again.Kind RegardsRiver Ness Hotel, a member of Radisson Individuals

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in a central location in Inverness city centre. Stayed for one night, slept well and the breakfast buffet was hot and wel stocked. Would stay again.
Stayed 1 night in Dec 2023
Response from gh on 5 Dec 2023
Dear David,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to read that you had an enjoyable stay, Your 5/5 and comments will be passed on to the staff.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very polite staff, efficient and we’re always ready to deal with any issues. Rooms very clean and comfortable with good amenities Small breakfast area but the team did well to ensure everything was stocked and managed the tables well so no real waiting breakfast had a good choice Great location and easily walkable from station, near shops and restaurants
Stayed 1 night in Nov 2023
Response from gh on 28 Nov 2023
Dear William,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We appreciate all feedback. we were very glad to see that you enjoyed your stay. Your kind words will be passed on to the staff who will appreciate them.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the river and downtown. Hotel is very modern and clean. An easy one night stay. Would highly recommend
Stayed 1 night in Nov 2023
Response from gh on 28 Nov 2023
Dear Samantha,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We appreciate all feedback. we were very glad to see that you enjoyed your stay. Your kind words will be passed on to the staff who will appreciate them.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

John

Stayed 1 night in Nov 2023
Response from Reception Team on 22 Dec 2023
Dear John,We would like to thank you for having taken the time to leave such a great review about your stay with us here at The River Ness Hotel. We value all feedback and are so pleased to read that everything about your stay was perfect! We look forward to having the chance to welcome you back again!Kind RegardsRiver Ness Hotel, a member of Radisson Individuals

6/10 Okay

Gavin

Stayed 2 nights in Nov 2023
Response from Reception Team on 22 Dec 2023
Dear Gavin,Thank you for taking the time to review your stay at The River Ness Hotel. We greatly appreciate all feedback and we hope to welcome you to stay with us again.Kind RegardsRiver Ness Hotel, a member of Radisson Individuals

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Reception Team on 22 Dec 2023
Dear Jack,Thank you for taking the time to review your stay at The River Ness Hotel. We greatly appreciate all feedback and we hope to welcome you to stay with us again.Kind RegardsRiver Ness Hotel, a member of Radisson Individuals

10/10 Excellent

Fiona

Stayed 1 night in Nov 2023
Response from Reception Team on 22 Dec 2023
Dear Fiona,Thank you for taking the time to review your stay at the River Ness Hotel. We greatly appreciate all feedback and we hope to welcome you to stay with us again.Kind RegardsRiver Ness Hotel, a member of Radisson Individuals

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from gh on 22 Nov 2023
Dear Sir/Madam,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We are glad to see that you enjoyed your stay. Your 10/10 will be passed on to the staff who will be delighted with this. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from gh on 22 Nov 2023
Dear Mark,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We are glad to see that you enjoyed your stay. Your 10/10 will be passed on to the staff who will be delighted with this. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!
Coziest hotel bed ever!! Great staff, perfect location, and the smell when you walk in is so welcoming. I would def stay here again.
Stayed 1 night in Nov 2023
Response from gh on 14 Nov 2023
Dear Lynn,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed your stay. Your kind words will be passed on to the staff.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Lynn

Stayed 2 nights in Nov 2023
Response from gh on 16 Nov 2023
Dear Lynn,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We are really glad to see that you enjoyed your stay and your 10/10 will be passed on to the staff.WE hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/10 Awesome stay
So we arrived v. Early but got checked in no problem. Room very spacious and clean. Power shower with loads of hot water. King size bed and pillows soooo comfy, room nice and warm with lots of tea and biscuits. Staff amazing - Ian made our breakfast times a delight and the guy on Recep that looked like Richard Osman very friendly, especially when we locked ourselves out!!!! Highly recommend. Will be back. Oh and food plentiful varied and top quality. Love this hotel
Stayed 3 nights in Nov 2023
Response from gh on 13 Nov 2023
Dear Graham,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are very glad to see that you enjoyed your stay and your kind words will be passed on to the staff. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 of of 10!
Brilliant stay. Room was clean and comfy. Super shower which was nice and hot. Breakfast was really enjoyable- waiter even offered us a specialty coffee with our full breakfast which was a nice touch. Would definitely return again in the future.
Stayed 1 night in Nov 2023
Response from gh on 12 Nov 2023
Dear Alistair,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback.We are really glad to see that you enjoyed your stay and thank you very much for your kind words. These will be passed on to the staff. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

8/10 Good

D

Stayed 2 nights in Nov 2023
Response from gh on 9 Nov 2023
Dear D,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed your stay and your score will be passed on to the team.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

David

Stayed 2 nights in Oct 2023
Response from gh on 5 Nov 2023
Dear David,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to see that you enjoyed your stay and thank you for giving us a 10/10 which will be passed on to the staff who will be delighted..We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager

10/10 Excellent

Andrew, Elderslie

Stayed 1 night in Oct 2023