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Dear Allison,Thank you for taking the time to fill in a review on your recent stay. We value all feedback. We are very glad to see that you enjoyed your stay and thank you for giving us a 5 out of 5. This will be passed on to the staff who will be delighted. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
Love the location. Everything is around the hotel.
Sandra
Stayed 2 nights in Apr 2024
Response from gh on 4 May 2024
Dear Sandra,Thank you for taking the time to fill in a review on your recent stay. We value all feedback. We are very glad to see that you enjoyed your stay and thank you for giving us a 5 out of 5. This will be passed on to the staff who will be delighted. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
Dear Brad,Thank you for taking the time to fill in a review on your recent stay. We value all feedback. We are very glad to see that you enjoyed your stay and thank you for giving us a 4 out of 5. This will be passed on to the staff who will be delighted. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
Dear Annu,Thank you for taking the time to fill in a review on your recent stay. We value all feedback.We are very glad to see that you enjoyed your stay and thank you for giving us a 5 out of 5. This will be passed on to the staff who will be delighted.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
Overpiced hotel in a pib district catering to drunks, partiers and such. We came in late due to a mechanical issue and were treated like trash by the nightshift desk crew. I reserved a king room and they pushed two twins together. When i asked them to change it back they were too lazy to care. The room was small and useless. Wont go back or recommend in our travel blog.
It was right in the middle of all the shops and meeting points for tours.
Marilyse
Stayed 4 nights in Apr 2024
Response from gh on 11 Apr 2024
Dear marilyse,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to see that you enjoyed your stay and thank you for the 5/5 score. This will be passed on to the staff who will be delighted.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
8/10 Good
troy, Cedar Hilss
Travelled with partner
2 Apr 2024
This was a quick stay. The only really complaint I have was there is no parking. That made taking luggage in and out very difficult.
troy
Stayed 1 night in Mar 2024
Response from gh on 11 Apr 2024
Dear Troy,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to see that you enjoyed your stay and thank you for the 4/5 score. This will be passed on to the staff who will be delighted. Unfortunately yes we do not have a car park but there is one just a few minutes walk from the hotel.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
Perfect location next to train station , restaurants , bars and , river
Brian
Stayed 1 night in Mar 2024
Response from gh on 30 Mar 2024
Dear Brian,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are pleased to see that you enjoyed your stay and we hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager
Dear Rupa,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are pleased to see that you enjoyed your stay and we hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager
Dear Chrissy,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are pleased to see that you enjoyed your stay and we hope to see you again in the future.
Dear Katrina,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are pleased to see that you enjoyed your stay and we hope to see you again in the future.
Dear Geoffrey,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are pleased to see that you enjoyed your stay and we hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager
The River Ness Hotel looked quite modern both outside and in.
We were greeted straight away upon arrival and checked in for our room.
The room was quite modern, compact but had everything we needed. One drawback would be the lack of hanging space.
We both found the mattress on the bed to be uncomfortable on our overnight sleep. We both suffered a sore back next morning.
Noise from we assumed other bedroom doors travelled badly to our room. So unfortunately the lie in I hoped for didn't materialise.
Breakfast wasnt bad. I think that there could gave been a better selection of food stuffs. For instance, although there were several different yoghurts available there was no granola of any sort.
Stephen
Stayed 1 night in Mar 2024
Response from gh on 5 Mar 2024
Dear Stephen,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed the majority of your stay and we are sorry to read that we did not meet some of your expectations. I would like to assure you that your comments have been passed onto the relevant department heads for investigation and I do hope that this does not stop you from visiting us in the near future.Kind RegardsGary HoweSenior Duty Manager
Pros: stylish, comfortable, functional rooms; well located; friendly staff; good value. Cons: bed was a little lumpy, sheets had some spots, bathroom fan noisy.
Cara
Stayed 2 nights in Mar 2024
Response from gh on 5 Mar 2024
Dear Cara,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed the majority of your stay and we are sorry that we fell short on some aspects of your stay. I would like to assure you that your comments have been passed on to the relevant department heads for investigation however I do hope that this does not stop you visiting us again.Kind RegardsGary HoweSenior Duty Manager
Room was a little small, asked for a king bed ,got 2 singles
Iain
Stayed 2 nights in Feb 2024
Response from gh on 27 Feb 2024
Dear Iain,Thank you for taking the time to fill in a review on your recent stay with us at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed the majority of your stay however we are sorry to read that you were not 100% satisfied with your bedding type. Looking at your booking details on Expedia you did in fact book a room with 2 single beds. Should you contacted reception during your stay we would have been easily able to change you to a King Size bed.We do hope that this does not stop you from visiting us again.Kind RegardsGary HoweSenior Duty Manager
Lovely clean hotel the staff were very helpful and friendly l would definitely use the hotel again 👍
Graham
Stayed 2 nights in Feb 2024
Response from gh on 20 Feb 2024
Dear Graham,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback.We are glad to see that you enjoyed your stay especially that the hotel was clean and you found the staff friendly and helpful. Your kind comments will be passed onto the staff who will be delighted.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
Dear Jonathan, We sincerely appreciate you taking the time to provide your valuable feedback about your stay with us. We look forward to the opportunity of hosting you again and ensuring your next stay is as enjoyable as the previous one. Warm regards,Gautam Kumar Guest Services ManagerRiver Ness Hotel, a member of Radisson Individuals
This hotel is in the centre of Inverness and provided great service, great clean rooms to a very high standard and we are looking forward to staying again.
Diane
Stayed 1 night in Feb 2024
Response from gh on 14 Feb 2024
Dear Diane,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to see that you enjoyed your stay and we hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager
Dear Adam,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to see that you enjoyed your stay and we hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager
Lovely stay. Very helpful staff and great location. I'll definitely be returning.
Gillian
Stayed 1 night in Feb 2024
Response from Gautam on 5 Feb 2024
Dear Gillian, On behalf of the entire team at the River Ness Hotel, I would like to express our sincere gratitude for your kind words and positive feedback.We are delighted to hear that you had a lovely stay and that our staff's helpfulness left a positive impression. Your mention of our great location is also appreciated. It is truly rewarding for us to know that you plan to return.Thank you for choosing the River Ness Hotel, and we look forward to welcoming you back for another brilliant stay in the future.Warm regards,
8/10 Good
Gerard
31 Jan 2024
Gerard
Stayed 1 night in Jan 2024
Response from gh on 22 Mar 2024
Dear Gerard,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed your stay and we hoe to see you in the near future.Kind RegardsGary HoweSenior Duty Manager
Dear Helen,Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to see that you've given us a perfect score of 10 out of 10.Thank you once again for choosing us, and we look forward to welcoming you back in the future.Warm regards,Gautam Kumar Guest Services ManagerRiver Ness Hotel, a member of Radisson Individuals
My room was spotless, and very comfortable. Staff were welcoming and attentive.
Jillian
Stayed 1 night in Jan 2024
Response from gh on 20 Jan 2024
Dear Jillian,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed your stay and your kind comments will be passed on to the staff.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
10/10 Excellent
Martyn
14 Jan 2024
Martyn
Stayed 1 night in Jan 2024
Response from Gautam on 4 Feb 2024
We sincerely appreciate your recent stay at the River Ness Hotel and the time you took to share your positive feedback. Your high rating is a testament to your satisfaction, and we are thrilled to have exceeded your expectations. Providing exceptional experiences for our guests is our constant endeavor, and your feedback encourages and motivates our team to maintain these standards. Thank you for choosing the River Ness Hotel. We look forward to the opportunity to welcome you back for another outstanding stay.
6/10 Okay
Yiduo
29 Dec 2023
Yiduo
Stayed 2 nights in Dec 2023
Response from gh on 30 Dec 2023
Dear Yidou,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feed back. We are glad to see that you enjoyed the majority of your stay but sadly we did not fulfil all of your expectations, We are sorry about this as we do strive to meet all of our guest needs.We hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager
Dear Aron,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the River Ness Hotel and appreciate your positive feedback. We are honored by your support and look forward to providing you with another exceptional experience in the future.Warm RegardsRiver Ness Hotel, a member of Radisson Individuals
Great stay . Hotel was newly done bed was so comfortable .
Gavin
Stayed 1 night in Dec 2023
Response from gh on 24 Dec 2023
Dear Gavin,Thank you for taking the time to fill in a review on your recent stay at River Ness. We value all feedback. We are really glad to see that you enjoyed your time at the hotel and your kind words will be passed on to the staff. We hope to see you again in the future.Kind RegardsGary HoweSenior Duty Manager
8/10 Good
Paul
24 Dec 2023
Paul
Stayed 1 night in Dec 2023
Response from Gautam on 28 Dec 2023
Dear Paul, Thank you for taking the time to review your stay at The River Ness Hotel. We greatly appreciate all feedback. Kind Regards River Ness Hotel, a member of Radisson Individuals
10/10 Excellent
JOAN
21 Dec 2023
JOAN
Stayed 1 night in Dec 2023
Response from Reception Team on 22 Dec 2023
Dear Joan,We would like to thank you for having taken the time to leave such a great review about your stay with us here at The River Ness Hotel. We value all feedback and are so pleased to read that everything about your stay was perfect! We look forward to having the chance to welcome you back again!Kind RegardsRiver Ness Hotel, a member of Radisson Individuals
Dear Mark,We would like to thank you for having taken the time to leave such a great review about your stay with us here at The River Ness Hotel. We value all feedback and are so pleased to read that everything about your stay was perfect! We look forward to having the chance to welcome you back again!Kind RegardsRiver Ness Hotel, a member of Radisson Individuals
This hotel was well centered in town and was very clean and welcoming. The staff all were great and the breakfast was the best we had during our 9 day stay in Scotland.
Scott
Stayed 1 night in Dec 2023
Response from Reception Team on 22 Dec 2023
Dear Scott,We would like to thank you for having taken the time to leave such a great review about your stay with us here at The River Ness Hotel. We value all feedback and are so pleased to read that everything about your stay was perfect! We look forward to having the chance to welcome you back again!Kind RegardsRiver Ness Hotel, a member of Radisson Individuals
Perfectly located,walking distance to train and tons of restaurants. Great staff!
Kathleen
Response from Gautam on 5 Feb 2024
Dear Kathleen,We extend our heartfelt appreciation for your positive review of the River Ness Hotel.We are pleased to learn that our hotel's location, within walking distance to the train station and numerous restaurants, added convenience to your stay. Your acknowledgment of our great staff is truly gratifying, and we are delighted to have contributed to a positive experience for you.Thank you for choosing the River Ness Hotel. We look forward to the pleasure of welcoming you back for another exceptional stay.Warm regards,
Had a lovely weekend. Hotel was lovely rooms modern and beds very comfortable.
Brenda
Stayed 2 nights in Dec 2023
Response from Reception Team on 22 Dec 2023
Dear Brenda,Thank you for taking the time to review your stay at the River Ness Hotel. We greatly appreciate all feedback and we hope to welcome you to stay with us again.Kind RegardsRiver Ness Hotel, a member of Radisson Individuals
Nice clean hotel in a central location in Inverness city centre. Stayed for one night, slept well and the breakfast buffet was hot and wel stocked. Would stay again.
David
Stayed 1 night in Dec 2023
Response from gh on 5 Dec 2023
Dear David,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to read that you had an enjoyable stay, Your 5/5 and comments will be passed on to the staff.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
very polite staff, efficient and we’re always ready to deal with any issues. Rooms very clean and comfortable with good amenities
Small breakfast area but the team did well to ensure everything was stocked and managed the tables well so no real waiting
breakfast had a good choice
Great location and easily walkable from station, near shops and restaurants
William
Stayed 1 night in Nov 2023
Response from gh on 28 Nov 2023
Dear William,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We appreciate all feedback. we were very glad to see that you enjoyed your stay. Your kind words will be passed on to the staff who will appreciate them.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
Great location close to the river and downtown. Hotel is very modern and clean. An easy one night stay. Would highly recommend
Samantha
Stayed 1 night in Nov 2023
Response from gh on 28 Nov 2023
Dear Samantha,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We appreciate all feedback. we were very glad to see that you enjoyed your stay. Your kind words will be passed on to the staff who will appreciate them.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
10/10 Excellent
John
25 Nov 2023
John
Stayed 1 night in Nov 2023
Response from Reception Team on 22 Dec 2023
Dear John,We would like to thank you for having taken the time to leave such a great review about your stay with us here at The River Ness Hotel. We value all feedback and are so pleased to read that everything about your stay was perfect! We look forward to having the chance to welcome you back again!Kind RegardsRiver Ness Hotel, a member of Radisson Individuals
6/10 Okay
Gavin
25 Nov 2023
Gavin
Stayed 2 nights in Nov 2023
Response from Reception Team on 22 Dec 2023
Dear Gavin,Thank you for taking the time to review your stay at The River Ness Hotel. We greatly appreciate all feedback and we hope to welcome you to stay with us again.Kind RegardsRiver Ness Hotel, a member of Radisson Individuals
Dear Jack,Thank you for taking the time to review your stay at The River Ness Hotel. We greatly appreciate all feedback and we hope to welcome you to stay with us again.Kind RegardsRiver Ness Hotel, a member of Radisson Individuals
10/10 Excellent
Fiona
24 Nov 2023
Fiona
Stayed 1 night in Nov 2023
Response from Reception Team on 22 Dec 2023
Dear Fiona,Thank you for taking the time to review your stay at the River Ness Hotel. We greatly appreciate all feedback and we hope to welcome you to stay with us again.Kind RegardsRiver Ness Hotel, a member of Radisson Individuals
Dear Sir/Madam,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We are glad to see that you enjoyed your stay. Your 10/10 will be passed on to the staff who will be delighted with this. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
Dear Mark,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We are glad to see that you enjoyed your stay. Your 10/10 will be passed on to the staff who will be delighted with this. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
Coziest hotel bed ever!! Great staff, perfect location, and the smell when you walk in is so welcoming. I would def stay here again.
Lynn
Stayed 1 night in Nov 2023
Response from gh on 14 Nov 2023
Dear Lynn,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed your stay. Your kind words will be passed on to the staff.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
10/10 Excellent
Lynn
13 Nov 2023
Lynn
Stayed 2 nights in Nov 2023
Response from gh on 16 Nov 2023
Dear Lynn,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We are really glad to see that you enjoyed your stay and your 10/10 will be passed on to the staff.WE hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
So we arrived v. Early but got checked in no problem. Room very spacious and clean. Power shower with loads of hot water. King size bed and pillows soooo comfy, room nice and warm with lots of tea and biscuits. Staff amazing - Ian made our breakfast times a delight and the guy on Recep that looked like Richard Osman very friendly, especially when we locked ourselves out!!!! Highly recommend. Will be back. Oh and food plentiful varied and top quality. Love this hotel
Graham
Stayed 3 nights in Nov 2023
Response from gh on 13 Nov 2023
Dear Graham,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are very glad to see that you enjoyed your stay and your kind words will be passed on to the staff. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
Brilliant stay. Room was clean and comfy. Super shower which was nice and hot. Breakfast was really enjoyable- waiter even offered us a specialty coffee with our full breakfast which was a nice touch. Would definitely return again in the future.
Alistair
Stayed 1 night in Nov 2023
Response from gh on 12 Nov 2023
Dear Alistair,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback.We are really glad to see that you enjoyed your stay and thank you very much for your kind words. These will be passed on to the staff. We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
8/10 Good
D
8 Nov 2023
D
Stayed 2 nights in Nov 2023
Response from gh on 9 Nov 2023
Dear D,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are glad to see that you enjoyed your stay and your score will be passed on to the team.We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager
10/10 Excellent
David
1 Nov 2023
David
Stayed 2 nights in Oct 2023
Response from gh on 5 Nov 2023
Dear David,Thank you for taking the time to fill in a review on your recent stay at River Ness Hotel. We value all feedback. We are really glad to see that you enjoyed your stay and thank you for giving us a 10/10 which will be passed on to the staff who will be delighted..We hope to see you again in the near future.Kind RegardsGary HoweSenior Duty Manager