Dear Guest, Thank you very much for your feedback. We are glad that our hotel met your expectations and would love to see you soon back in Switzerland. Best regards

Thank you very much for choosing our hotel for your trip to Interlaken. Kindly note that the occupancy depends on the season, should you decide to visit in summer you will definitely encounter a very busy place. We are looking forward to welcoming you soon again at the Hotel Royal-St.Georges Interlaken - MGallery by Sofitel.

Dear Sirs, many thanks for your booking at our hotel Royal St. Georges in Interlaken. I deeply regret that we did not meet your expectations regarding the room. As we have 6 rooms categories which are different in size and equipment, our entire team would be more than happy to assist you in order to find the right room that fit to your preferences. Please note that we will start our renovation work on November 2015 in order to ensure better 4 star quality and MGallery by Sofitel standards. All the best. Karim ABID General Manager

Dear EktaThank you very much for taking the time for share your impressions with us.We are happy to see, that you enjoyed your stay with us.We wish you all the best.Best regards Wael Hammoud - Front Office Manager

Dear Maria,Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and especially friendliness of our team! We work hard everyday to make everyone feel home and comfortable. We hope to see you soon again.Best wishes,Daniel BensingSupervisor Reservation & Bankett

Dear Alisha,Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and especially friendliness of our team! We work hard everyday to make everyone feel home and comfortable. We hope to see you soon again.Best regards,Daniel BensingSupervisor ReceptionHotel Royal St. Georges Interlaken

Dear Kevin,Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and especially friendliness of our team! We work hard everyday to make everyone feel home and comfortable. We hope to see you soon again.Best regards,Daniel BensingSupervisor ReceptionHotel Royal-St.Georges Interlaken MGallery Collection

Dear Guest,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office Manager

Dear Hassan,Thank you for your wonderful feedback following your recent stay at the Hotel Royal St. Georges.The entire team and I are happy to hear that you spent a nice time with us and we are hoping for the opportunity to welcome you again during your next trip to Interlaken.Best regards,Karim MohamedFront Office Manager

Dear Yachiao,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office Manager

Dear Sheila,We very much appreciate your comments regarding your stay at the Hotel Royal St Georges Interlaken - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Karim MohamedFront Office Manager

Dear Anastasiya,We very much appreciate your comments regarding your stay at the Hotel Royal St Georges Interlaken - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Karim MohamedFront Office Manager

Dear Sumit,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office Manager

Dear Aryham,Thank you for taking the time to tell us about your experience at the Hotel Royal St. Georges. I am sorry that your experience did not meet your expectations and therefore please allow me to express my sincerest apologies in the name of the entire team. We very much hope that we get the chance to serve you better in the future. Kind regards and all the best to you, Karim MohamedFront Office Manager

Dear Melissa,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office ManagerHotel Royal St. Georges Interlaken

Dear Irene,Thank you for taking the time to tell us about your experience at the Hotel Royal St Georges Interlaken - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I also just want to point out that we are a 4* superior hotel. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem regarding the low water pressure in the shower to our technical team and prevent future occurrence. On the other hand I am very pleased to read that all in all you enjoyed the stay in Interlaken and especially the helpful and friendly attitude of our team members.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karim Mohamed Front Office Manager

Dear Juno,Thank you very much for posting your thoughts on Expedia. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.It is my hope we can welcome you again in the future, in order to show you our improvements and to provide you the stay you were expecting.Kind regards,Karim MohamedFront Office Manager

Dear Matheus,thank you for your feedback - I am sorry if we could not match your expectations 100%.I am looking forward to receiving more details via our post-stay survey.All the best!Florian KuhnDirector of Rooms

Dear Tim,Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and especially friendliness of our team! We work hard everyday to make everyone feel home and comfortable. We hope to see you soon again.Best regards,Florian KuhnDirector of Rooms

Dear Weldon,thank you for your great review - I am happy to read that you enjoyed your room and also your dinner with us. And please accept my sincerest apologies for the road construction in front of the hotel - which will be done shortly. Will you visit us again? Best regards, Florian Kuhn, Director of Rooms

Dear Erma,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office Manager

Dear Yeonjoo,Thank you very much for your feedback, following your stay at the Hotel Royal-St.Georges. Our guests' observations are very important to us and therefore we are pleased to see that we could meet your expectations. We are looking forward to welcoming you again in Interlaken. Kind regards, Karim Mohamed Front Office Manager

Dear aylin,Thank you for your wonderful feedback following your recent stay at the Hotel Royal St. Georges.The entire team and I are happy to hear that you spent a nice time with us and we are hoping for the opportunity to welcome you again during your next trip to Interlaken.Best regards,Karim MohamedFront Office ManagerHotel Royal-St.Georges Interlaken MGallery Collection

Dear neng chin,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office ManagerHotel Royal St. Georges Interlaken MGallery Collection

Dear Dominic,Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and especially the design of your suite! We work hard everyday to make everyone feel home and comfortable. We hope to see you soon again.Best regards,Karim Mohamed,Front Office ManagerHotel Royal St. Georges Interlaken MGallery Collection

Dear jason,Thank you very much for posting your thoughts on expedia.com. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.It is my hope we can welcome you again in the future, in order to show you our improvements and to provide you the stay you were expecting.Kind regards,Karim MohamedFront Office ManagerHotel Royal-St.Georges Interlaken MGallery Collection

Dear Sheryl,Thank you for taking the time to comment your recent stay with us. It's a great pleasure to hear that you enjoyed the design of your room, as well as the quality of our food and especially the attitude of our staff members. I just want to point out that we will implement an A/C in all the categories by next month and regarding the comment about the bar - improvements have already taken place and we'd be glad to serve you soon again.The entire team and I hope you spent a great time in Interlaken and that we will be able to welcome you, whenever your travels lead you back to our beautiful town.Best regards,Karim MohamedFront Office ManagerHotel Royal St. Georges Interlaken

Dear Feng,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office ManagerHotel Royal St. Georges Interlaken

Dear VICTOR,Thank you for sharing your thoughts regarding your recent stay with us.Please accept my apologies in the name of the entire team for falling short of your expectations. I have to let you know that we do have rooms with AC, but it just depends which category is booked. In your case you have booked a room without AC. Furthermore I want to point out that soon all our guests can enjoy rooms with AC, no matter of the category, as we will implement in all of our rooms.We're hoping for the opportunity to welcome you again in the future.Kind regards,Karim MohamedFront Office ManagerHotel Royal-St.Georges Interlaken MGallery Collection

Dear sandra,Thank you for your wonderful feedback following your recent stay at the Hotel Royal St. Georges.The entire team and I are happy to hear that you spent a nice time with us and we are hoping for the opportunity to welcome you again during your next trip to Interlaken.Best regards,Karim MohamedFront Office Manager

Dear Umar,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office ManagerHotel Royal St. Georges Interlaken

Dear Philippe,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office ManagerHotel Royal St. Georges Interlaken

Dear jingqiu,Thank you for your wonderful feedback following your recent stay at the Hotel Royal St. Georges.The entire team and I are happy to hear that you spent a nice time with us and we are hoping for the opportunity to welcome you again during your next trip to Interlaken.Best regards,Karim MohamedFront Office ManagerHotel Royal-St.Georges Interlaken MGallery Collection

Dear Anantha,Thank you for your lovely feedback following your stay at the Hotel Royal St. Georges.The entire team and I are happy to hear that you spent a nice time with us and we are hoping for the opportunity to welcome you again during your next trip to Interlaken.Best regards,Karim MohamedFront Office ManagerHotel Royal-St.Georges Interlaken MGallery Collection

Dear Stefan,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office ManagerHotel Royal St. Georges Interlaken MGallery Collection

Dear Marlies,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office ManagerHotel Royal St. Georges Interlaken

Dear Raphael,Thank you for rating your recent stay at the Hotel Royal St. Georges.All the best to you!Best regards,Karim MohamedFront Office ManagerHotel Royal St. Georges Interlaken MGallery Collection