Stayed for more than a week. Amazing staff. However, very disappointed with the maintenance of the facility. Been here 2yrs ago, big difference. Old towels, clearly needs to be replaced. Aircon refrigerant needs to be recharged. Windows needs regular cleaning. And the pool... needs professional cleaning and please recirculate/filter/vacuum the pool. Even after pointing out to the staff, pool remains gross to swim in. Breakfast food mediocre, breakfast area too cold. Again, amazing staff. Proximity to SM trumps all my complaints. Acceptable if cost is discounted or close to the hotel across.
This is a clean and high class hotel with a high quality breakfast option. The breakfast is on the expensive side but if you come really hungry its worth it.
We have stayed at the Richmond and the Marriott but we think the park was a better Hotel
Andrew
เข้าพัก 1 คืน, พฤษภาคม 2025
6/10 พอใช้
alren
เดินทางกับครอบครัว
21 พ.ค. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
the location was excellent, the lobby staff and dining were good.
One of the housekeeping is not really nice when I asked for extra towels.
And we I called the front desk and asked for extra sheets too many questions and when I thought our keycard was lost the lady told me that there will be an extra charge for keycard, it's my first time to experience to be charge for asking a spare keys good thing i found our keycard.
Improve customer service and the cleanliness of the rooms.
Thank you!
The staff in Park Inn Radisson were over the top accommodating, professional and friendly . The front desk personnel are always willing and ready to help out anytime there's a concern , especially Melka and Aaron . The Ani restaurant staff are also over the top and kudos to chef Tisoy . We had a most enjoyable 3 week stay in February.
I like the unit so clean and comfortable..the staff are very approachable...accessible to all like shopping and close by restaurants..really worth it😊 thank you so much....
Staff and check-in/out was EXCELLENT! I would have rated Park Inn 5 Stars were it not for room issues: broken ironing board; room was a bit dim with the lights on; no safety/security latch on the door; no do not disturb sign for the door; no conditioner in the dispenser; shower tile grout has seen better days; and it looks like there is some mold or really dirty grout in the shower. The fridge barely cooled the sodas and water I put in it.
The room was quiet and cool. The bed, comforter, pillows, and air conditioning were excellent. GREAT location. Overall, a good stay. I would stay there again and recommend Park Inn to others.
Easy access to mall and restaurants. But it would be nice if the hotel restaurant would also serve a la carte. Since my husband and I don’t eat much specially for breakfast, I don’t include buffet when I booked. Most of the hotels we’ve been have a la carte, I was surprised and disappointed when the hostess told me they didn’t have a la carte just all you can eat buffet.