โรงแรมใกล้ศูนย์การค้าไอดล์วูด, Charlotte

"DO NOT STAY HERE…FILTHY I reserved 2 rooms and both were filthy! Stains on sheets, looked like cigarette holes on comforters. Bathroom toilet had hair on it, bathroom shower was nasty, bathroom door looked like it hadn’t been cleaned since the place was built. We walked in and right back out. Did not stay here. Went back to front desk and requested a refund. The person on duty was very nice and was not confrontational. The only issue was i had to contact Expedia so he could get the “ok” to...

"Clean, great location"

"For the price, the room was starting to show wear: peeled off wallpaper in a corner of the bedroom area, rust-ringed shower drain and faucet. The property has crowded parking and now charges $10 a day to park. Pluses: friendly staff, convenient location, great breakfast, and a nice outdoor pool."

"We always stay at this hotel. It's in a great spot! It does need some TLC though. I reported Saturday morning to the first shift front desk clerk about the toilet seat being loose, but I was told that I would have to change rooms. We had a conference to attend so we had to go. Upon our return I stopped by the front desk to see if the night clerk had an update about the toilet repair. She said that she had not been told about it. Once I reported it to her (Suzanne), she immediately got tools and...

"Totally enjoyed my stay. Our room was clean and comfy. The only problem was our room, 125 was near the eating area and it got noisy at times."

"The Duke Mansion was absolutely stunning and we had a wonderful time."

"Everything was good"

"We really enjoyed our one night stay here. The staff was very helpful when we checked in. From where to eat and how to get around. Perfect location for our concert at Spectrum Center. Great pool facilities. Looking forward to coming back whenever we're back in town."

"Very pleasant experience. It's worthy noting that we had a small billing issue after checkout and it's nice that the management team quickly responded to solve the problem. Will definitely stay again."

"Excellent. My New go to in Charlotte"

"Great location if going to the Spectrum Center. We went to an NBA game and it is across the street!!! Rooms are a nice size and comfortable."

"The hotel is very clean. However the decor is different. I had a single king room but there is not a dresser for clothes or a usb outlet to charge and electronics. The elevator system is awful. I had to wait ten minutes each time to use the elevator. Also give yourself 30 minutes to request valet parking. I paid 55 dollars for overnight parking another 5 dollars to have priority on the list and still took 35 minutes to get my car. The valets were very nice and polite. It was not their fault....

"clean room...staff was great !"

"Presentable."

"Breakfast was not always heated and sometimes sat cold. My car was vandalized parked in the front of hotel lobby. Alerted front desk, manager was supposed to contact me as they were on the premises. No contact from Mgr, checked out the next day instead of staying thru the reservation. Homeless people on the grounds by the dumpster."

"Parking was great. The facility was very humid and poorly ventilated in the bathrooms. However, staff was helpful when we requested additional items. The breakfast staff were awesome and handled additional requests with no issue. The night manager was also very nice and accommodating during check-in."

"The ac was broken and our room stayed around 85 degrees our entire stay. The staff did not like to be engaged and were quite annoyed when asked about amenities. They also do not want you to ask for extra pillows. We had 4 travelers the pillows they offer were very flat so we requested 3 additional which the hotel declined to provide 3 instead gave 2. The mattress was horribly uncomfortable and seems to have been in use for at least the last 35 years the sleeper sofa even worse but that’s...

"The hotel was clean the staff friendly, and we appreciated the shuttle to the airport"

"Everything was ideal,"