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Medina del Lago

Property class: 4

Choose dates to view prices

At Medina del Lago, you can look forward to a terrace, a coffee shop/cafe and a garden. Treat yourself to a hot stone massage or other spa services. Enjoy the health club, as well as activities, such as horse riding and archery. In addition to a playground and an arcade/games room, guests can connect to free WiFi in public areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
The current price is ฿3,211
฿3,885 total
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room, 2 Queen Beds

A room with a large window offering a view of mountains and a lake.

Standard Double Room, 2 Queen Beds

  • Lake view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a small table, and a balcony with curtains.

Standard Double Room

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room with Balcony

A hotel room with a large bed, a TV, a desk with a lamp, and a balcony with curtains.

King Room with Balcony

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Room with Lake View

A hotel room with a large bed, a wooden headboard, a small table, a chair, and a nightstand with a lamp.

King Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

A spacious bedroom with a large bed, a desk, and a chair. There is a large window with a view of trees and mountains.

Superior King Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

A bedroom with a large bed, a fireplace, a balcony with a view of the countryside, and a dining area with a table and chairs.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for King Suite

A hotel room with a large bed, a nightstand with a lamp, a telephone, and a view of a landscape through a window.

King Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Located in Otavalo, Medina del Lago is in a rural area and in the mountains. Condor Park and Peguche Waterfall reflect the area's natural beauty and area attractions include Tahuantinsuyo Weaving Workshop and Araque Water Park. Take the opportunity to explore the area for outdoor excitement like horse riding. Visit our Otavalo travel guide
Map
Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura

What's nearby

  • A mountain with a rainbow, a wooden dock, and calm water.
    Lago San Pablo
    10 min drive - 9.7 km
  • Galeria Gabriel Ceballos Ulloa
    4 min drive - 2.6 km
  • Plaza de Ponchos
    5 min drive - 3.0 km
  • Peguche Waterfall
    11 min drive - 4.9 km
  • Cayambe Central Park
    30 min drive - 39.5 km

Getting around

  • Ibarra Station
    30 min drive
  • Quito (UIO-Mariscal Sucre Intl.)
    90 min drive

Restaurants

  • Balcon de Imbabura
    4 min drive
  • Aroma Coffee & Gelato
    10 min drive
  • La Marqueza
    9 min drive
  • Shanandoa The Pie Shop
    4 min drive
  • Buuf Steak House
    4 min drive

About this property

Medina del Lago

  • Upscale family-friendly hotel in the mountains
  • Take advantage of a terrace, a coffee shop/cafe and a garden at Medina del Lago. Treat yourself to a hot stone massage or other spa services. Enjoy the health club, as well as activities, such as horse riding and archery. In addition to a playground and an arcade/games room, guests can connect to free WiFi in public areas.
  • Additional perks include:
    • An indoor pool
    • Free self-parking
    • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • A ballroom, a lift and tour/ticket information
    • Guest reviews say good things about the overall condition
  • Room features
  • All guest rooms at Medina del Lago feature comforts, such as premium bedding, in addition to
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and down duvets
    • Rainfall showers, free toiletries and hairdryers
    • 32-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and phones

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฿2,372 total
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: USD 12 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Thursday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 per cent
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 130 per vehicle (return, maximum occupancy 4)
  • Late check-out fee: USD 60
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Medina del Lago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Medina del Lago?

As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at Medina del Lago on 24 Aug 2026 start from ฿3,211, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Medina del Lago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Medina del Lago?

Self-parking is free at this property.

What time is check-in at Medina del Lago?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Medina del Lago?

Checkout is at noon. Late checkout is available for USD 60.

Does Medina del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Medina del Lago located?

This family-friendly Otavalo hotel is located in the mountains, within 1 mi (2 km) of Galeria Gabriel Ceballos Ulloa and Plaza de Ponchos. Tahuantinsuyo Weaving Workshop and Instituto Otavaleño de Antropología are also within 3 miles (5 km).

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