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"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"It was amazing "

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice....

"very poor sleep noise from heating rattling away room 517 offered discount and free breakfast didnt complain to get free food or discount just to make sure its fixed "

"Room in need of some tlc but for the price, can't complain"

"We had an excellent stay in a castle room- you could really get the old building vibes but in a renovated room! The property itself is well maintained and beautiful, the staff are very kind and helpful, and breakfast was delicious and plentiful. An absolutely wonderful stay! "

"All exceptional,they should have another star. M"

"A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. "

"Lovely staff and hotel spotless. Property is dated and needs some modernising but offered Good value for money. "

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"Room was clean, staff friendly and breakfast was excellent "

"We did not have time to use the hot tub unfortunately and we did not look for shops nearby but we had no need anyway."

"Mooi en grote kamer, lounge en restaurant. Maar waarom houten vloeren, het piept en kraakt, heel irritant"

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"Cleanliness was excellent, no restaurant for most of my stay. Walls in room are paper thin, so can hear everything in next room! Overall, booking in process very good, room was very good… maybe don’t place guesses in rooms next to staff, especially if they are ill and cough all night long!!! "

"Plenty of car parking all free rooms are clean comfortable beds and excellent hot shower "

"Property clean and convenient to Seaham. Two short flights of stairs to rooms with 3 sets of doors to go through. No lift and no help to get luggage to room. Registration at bar and staff was busy with patrons so check in and out took time. Parking on site. Security good. "