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Reviews of stayAPT Suites Huntsville

2.5 out of 5
stayAPT Suites Huntsville
210 West Park Loop NW, Huntsville, AL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 95 reviews" "
Rating 8 - Good. 19 out of 95 reviews" "
Rating 6 - Okay. 10 out of 95 reviews" "
Rating 4 - Poor. 0 out of 95 reviews" "
Rating 2 - Terrible. 0 out of 95 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near lots of restaurants and things to do.
Stayed 3 nights in May 2024
Response from Sara on 9 May 2024
I appreciate the time you took to share your experience! It reinforces our commitment to providing the best stay possible.

6/10 Okay

Alexandria

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024
Response from Sara on 9 May 2024
Thank you for choosing to stay with us here at StayAPT Huntsville, we hope you visit us again soon!

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in this type of hotel. Thank you It was a wonderful experience.
Stayed 1 night in Apr 2024
Response from Sara on 2 May 2024
I appreciate the time you took to share your experience! It reinforces our commitment to providing the best stay possible.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah at the desk was amazing! Super helpful and very nice. The room was cleaned and stocked with the things you need!
Stayed 2 nights in Apr 2024
Response from Sara on 2 May 2024
Maintaining a comfortable property is important. Stories like this reinforce our commitment to being the very best we can be.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met my needs
Stayed 9 nights in Apr 2024
Response from Sara on 24 Apr 2024
We're thrilled you enjoyed your stay and appreciate your kind words. We can't wait to welcome you back soon!

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like other hotels. This is extended stay. There was not always a person at the front desk.
Stayed 1 night in Apr 2024
Response from Sara on 24 Apr 2024
Thank you for sharing your feedback with us. We appreciate your comments and will use them to improve our services.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility
Stayed 3 nights in Apr 2024
Response from Sara on 22 Apr 2024
I appreciate the time you took to share your experience! It reinforces our commitment to providing the best stay possible.

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water takes a few minutes to warm up, doesn’t get hot. The office closes at 5pm. The on call person lives there so she will meet you in the office.
Stayed 2 nights in Apr 2024
Response from Sara on 15 Apr 2024
I’m sorry about the issues you had with the shower in your room. We want to create a home away from home here. Your comments will help us improve.

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2024
Response from Sara on 12 Apr 2024
I appreciate the time you took to share with us how much you enjoyed your stay. We’ll continue to strive for the highest standards.

8/10 Good

Toya

Stayed 2 nights in Feb 2024
Response from Sara on 9 Apr 2024
We appreciate the time you took to share your experience! It reinforces our commitment to providing the best stay possible.

8/10 Good

Ebony

Travelled with family
Liked: Amenities
The shower curtain was a little dirty and not soap in the soap dispenser. But everything else was good.
Stayed 2 nights in Apr 2024
Response from Sara on 7 Apr 2024
Thanks for this feedback. I’m sorry we didn’t meet your needs. We will address this issue with our staff to improve best practices.

10/10 Excellent

Julianne, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sara on 2 Apr 2024
Thank you for choosing to stay with us here at StayAPT Huntsville! We hope to see you again soon.

6/10 Okay

Hillary

Stayed 2 nights in Mar 2024
Response from Sara on 13 Mar 2024
Thank you for choosing to stay with us! We hope to see you again soon.

10/10 Excellent

BENITO, SAN ANTONIO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing was how the housekeeping staff allowed the doors to loudly close shut every few minutes during the day. I was trying to do work calls and just hearing this constant noise during the morning times was extremely aggravating. Otherwise, everything was great
Stayed 8 nights in Feb 2024
Response from Sara on 28 Feb 2024
Thank you for bringing this to my attention. We strive to provide a peaceful, comfortable experience, and I apologize we were not able to do that for you on your recent visit. I hope you’ll return and give us another chance.

6/10 Okay

Miesha

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Sara on 19 Feb 2024
I appreciate the time you took to share your experience! It reinforces our commitment to providing the best stay possible.

6/10 Okay

Patricia

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Blah.
Bathroom wasn't cleaned before my stay. No dresser for long stay.
Stayed 3 nights in Feb 2024
Response from Sara on 13 Feb 2024
Thanks for this feedback. I’m sorry we didn’t meet your needs. We will address this issue with our staff to improve best practices.

10/10 Excellent

Jeffery, Boaz

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay!! Such a nice and cozy place! Extremely clean
Stayed 1 night in Jan 2024
Response from Sara on 22 Jan 2024
I appreciate the time you took to share with us how much you enjoyed your stay. It reinforces our commitment to provide a clean, comfortable place for our guests. I look forward to sharing your positive comments with our staff, who take great pride in their work.

10/10 Excellent

Vanessa

Stayed 2 nights in Dec 2023
Response from Sara on 8 Jan 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was amazing, se sweet and made us feel like family! Everyone went out of their way to make our stay enjoyable.
Stayed 4 nights in Dec 2023
Response from Sara on 26 Dec 2023
We appreciate your notes and am pleased we met or exceeded your expectations for your stay. The way we treat our guests is crucial to our business, and your kind words mean a lot. I’ll pass these comments on to our staff and encourage them to keep up the hard work. Thank you!

10/10 Excellent

Wade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from QR on 8 Dec 2023
Thank you for sharing a review of your recent experience. Our team here at Stayapt is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sara on 13 Feb 2024
I appreciate the time you took to share your experience! It reinforces our commitment to providing the best stay possible.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing is I wish they had paper towels in the rooms…
Stayed 2 nights in Nov 2023
Response from Sara on 29 Nov 2023
I appreciate you taking the time to share your input of your recent stay with us at StayAPT Suites Huntsville. We continuously strive to improve our guest's experience.

10/10 Excellent

cassandra, Covington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is convenient to shopping and the highway. I will be back for another visit.
Stayed 2 nights in Nov 2023
Response from Sara on 6 Nov 2023
Thank you for sharing your experience with us here. We look forward to your next stay with us!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Sara on 6 Nov 2023
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sara on 30 Oct 2023
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Ronniece

Stayed 3 nights in Jul 2023
Response from Lynn on 16 Nov 2023
Hi Ronniece, We are thrilled that you enjoyed your stay with StayAPT Suites, Huntsville. We appreciate your 5 star review, we cannot wait to have you as a guest again. Thank you again! StayAPT Suites, Huntsville

10/10 Excellent

Tiffanie D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as pictured. Staff was impeccable. Quiet, clean and location is top tear. Lots of attractions and restaurants.
Response from Sara on 26 Oct 2023
I appreciate the time you took to share your experience with us! We want everyone who stays with us to feel they made the right choice to book at StayAPT Suites. Again, thanks for choosing StayAPT Suites and for your kind words!

10/10 Excellent

Kristen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff checked in with me prior to the trip to inquire about arrival time and the check-in procedure itself was fast and easy. Front desk staff was very friendly! The room is very spacious and definitely had an apartment feel. Very clean and well-maintained.
Stayed 1 night in Oct 2023
Response from Sara on 18 Oct 2023
I appreciate the time you took to share with us how much you enjoyed your stay. We’ll continue to strive for the highest standards.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
what a nice concept for worker on the road.
Stayed 2 nights in Sep 2023
Response from Lynn on 30 Sep 2023
Craig,I am glad you enjoyed your stay. We hope to see you again.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Sep 2023
Response from Lynn on 25 Sep 2023
Thank you for the positive review. We are glad you enjoyed your stay with us.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Lynn on 23 Sep 2023
Neil,We are glad you enjoyed your stay!

6/10 Okay

Sydney

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Close to restaurants and things. Decent, but not the cleanest hotel I’ve ever stayed in. Probably wouldn’t stay again.
Stayed 1 night in Sep 2023
Response from Janet on 22 Sep 2023
Thank you for your review, we appreciate your feedback. We are sorry and disappointed we did not meet your expectations. We hope you reconsider and give us another chance the next time you are in the Huntsville area.

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy, Comfortable, Fresh
Roomy, comfortable, and surrounding area was pleasant. This will really be perfect for a several day stay.
Stayed 1 night in Sep 2023
Response from Janet on 22 Sep 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area

10/10 Excellent

Brian

Stayed 1 night in Sep 2023
Response from Sara on 30 Oct 2023
I appreciate the time you took to share your experience! We hope to see you again soon.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Rooms and Safe Environment. Exemplary Customer Service.
Stayed 2 nights in Sep 2023
Response from Janet on 18 Sep 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

10/10 Excellent

Tarin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Janet on 28 Aug 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Nice
Overall nice, will stay again. Basic hotel, no frills.
Stayed 3 nights in Aug 2023
Response from Janet on 25 Aug 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

6/10 Okay

Kali

Travelled with family
Liked: Cleanliness, staff & service
The staff was friendly. I booked 2 queen beds with sofa bed but was given a king bed with sofa bed. They said that you get what is available. This is not what was expected-I would have booked another hotel or vacation rental if I had known. Be aware that you get a refrigerator, dishwasher, stove/oven but there is no soap (for the kitchen) or kitchen towel. You get bath soap and shampoo but no conditioner.
Stayed 4 nights in Aug 2023
Response from Janet on 17 Aug 2023
Thank you for your review. I'm sorry for the confusion with your room type. We look forward to seeing you the next time you are in the Huntsville area

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execellent service especially upon arrival everything was very clean,our room was large and confortable.I would liked to stay another day .I recommend it and has everything you need around.
Stayed 3 nights in Jul 2023
Response from Janet on 1 Aug 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Janet on 31 Jul 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget friendly
Enjoyed every minute of our stay. Great place for travel on a budget because you have a full kitchen - including a dishwasher - right in your room! A quick stop at the local grocery store and your set for the duration of your stay.
Stayed 8 nights in Jun 2023
Response from Janet on 9 Jul 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

6/10 Okay

carla

Stayed 3 nights in Apr 2023
Response from Janet on 9 Jul 2023
Thank you for your review. Please let us know how we can be great for your next visit to the Huntsville area.

10/10 Excellent

Doug

Stayed 7 nights in Jun 2023
Response from Janet on 29 Jun 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience at the hotel! No one bothered me and it was a very nice facility.
Stayed 3 nights in Jun 2023
Response from Janet on 28 Jun 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
One of the cleanest, rooms, nicest, and convenient places I’ve stayed in a long time.
Stayed 3 nights in Jun 2023
Response from Janet on 14 Jun 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

10/10 Excellent

CHRISTIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 5 nights in Jun 2023
Response from Janet on 11 Jun 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I liked the ease of check-in and the easy parking. The staff was very friendly and willing to assist when possible. I liked the quiet environment of an extended stay and the ability to exit my room to the outside (no noisy hallway). I could put my kids down at 9 pm, hang out in the living area, and didn't have to worry about disruptions from the outside. The place appears new, the room was well stocked, and everything was in good working order. The downsides. As this is an extended stay, you don't get daily service, but you can borrow things like brooms and vacuums, and get additional towels and coffee packets. There are also no frills like a swimming pool if you are traveling with little ones, but they do have a fitness room. Also, there is no attendant on site after hours.
Stayed 3 nights in May 2023
Response from Janet on 8 Jun 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Janet on 8 Jun 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

10/10 Excellent

Fawaz

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the stay and love the place
Stayed 16 nights in May 2023
Response from Janet on 6 Jun 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.

10/10 Excellent

George

Liked: Cleanliness, staff & service
Great service. We had a problem and they promptly moved us to another room. Nice area to walk around. Beds very comfortable, but I always bring my own sheets theirs are a little hard for me.
Stayed 2 nights in May 2023
Response from Janet on 30 May 2023
Thank you for your review. We are happy you enjoyed your stay and look forward to seeing you the next time you are in the Huntsville area.