Dear Kevin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ HUNTSVILLE - MADISON. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the quick check in, safe location, clean room and quiet area. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Dear Rebecca, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ HUNTSVILLE - MADISON. I am sorry that your experience was less than ideal due to the unprofessionalism you indicated. At Red Roof, it is our desire to have your confidence in our abilities to eliminate similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Juanita. The staff and I at the Red Roof Inn PLUS+ Huntsville - Madison appreciate your 3/5 score following your stay. I am happy that you found us to be friendly and professional. However, you stated that the smell described, the room that was advertised and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Michelle,Thank you for being a guest here at our Red Roof Plus+ Huntsville Madison. We are happy to have been able to provide you great staff service and our breakfast. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Carol, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Arlene,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ HUNTSVILLE - MADISON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean, spacioous room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Clarissa, Thank you for writing to us about your recent stay at our hotel Red Roof Inn PLUS+ Huntsville - Madison. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review.  We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear John, The staff at the Red Roof Inn PLUS+ Huntsville - Madison and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Ralph, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Huntsville - Madison. The situation you described regarding your interaction with our front office staff which hindered your stay, prompting your 1/5 score. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, we ask that you give us another opportunity to make a better impression on your next visit.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear John,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ HUNTSVILLE - MADISON. I'm so glad we earned your 4/5 score. At Red Roof we are happy to know that the room was clean, you were pleased with the quietness and the hot water. However, as it relates to your comment of the tv, please accept our apologies for the inconvenience caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Rachel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Maynor,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ HUNTSVILLE - MADISON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the easy room access, clean property, friendly staff and great breakfast. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Red Roof Management

Dear Cadence,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Huntsville - Madison and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell RediResponse Specialist

Dear Jama,Thank you for your review following your stay at Red Roof Inn PLUS+ Huntsville - Madison. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You stated that your experience was horrible, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Thank you for your positive rating, Michael. The staff at the Red Roof Inn PLUS+ Huntsville - Madison and I were so glad we earned your 4/5 score following your stay. At Red Roof, we aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Hi DeLane,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Huntsville - Madison. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our property's sereneness. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Deidra,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Huntsville - Madison. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described especially regarding the pests. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,RedRoof Management

Hello Phillip,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Huntsville - Madison and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Mary, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Huntsville - Madison and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Jose, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Huntsville - Madison. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the upkeep of the hotel and the odor of the room not being to your liking. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. However, It's great to hear that despite the concerns you had the value to price ratio met your expectation. Our Red Roof team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Stanley, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Huntsville - Madison and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Elizabeth, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Huntsville - Madison. We strive to provide guest with all the comforts of homes so it's sadden to us to learn that your stay was hindered due to the less than ideal encounter you had with our staff and the insect you reported. Our Red Roof team works with a Pest Control company who regularly treats the property for pests. We take this very seriously, and we will take immediate action if necessary. Based on your comments, I have personally taken action to investigate these claims. We take this very seriously, and we will take immediate action if necessary.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Tammy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Huntsville - Madison and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hi Amber,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Huntsville - Madison. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our rooms cleanliness, beds comfortability and efficient check-in process. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Ramesh,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn PLUS+ Huntsville - Madison. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Willie,Thank you for sharing with us. We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Huntsville - Madison did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns.Thanks again for sharing with us. On behalf of Red Roof, we wish you all the best in your future travels.Sincerely,Red Roof Management

Hi Jerry,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Huntsville - Madison. It is so rewarding to read that you had a great encounter with us and we truly appreciate you letting us know that our hotel's cleanliness was to your liking. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you for sharing your perfect rating with us, Kambruiana. Our staff at the Red Roof Inn PLUS+ Huntsville - Madison was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

Thank you for taking a moment to leave a review, Henry. The staff and I at the Red Roof Inn PLUS+ Huntsville - Madison appreciate your 3/5 score following your stay. I am happy that our convenience pleased you. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Tammie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Huntsville - Madison. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great staff, clean rooms and decent location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We strive to provide exceptional service and are delighted to hear that you had a great experience at our hotel. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests Thank you again for your kind words. We hope to welcome you back soon for another exceptional stay. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Jeikin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hi Satori,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Huntsville - Madison. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hello Mary, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Samantha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Albert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ HUNTSVILLE - MADISON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great receptionist, clean room and comfortable bed. It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us and that you have rated our hospitality and accommodations so highly. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Taletha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I appreciate your 5/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Jasmine, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I appreciate your 5/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Samantha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Tammie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Paul,Thank you for leaving your feedback after your experience at RED ROOF PLUS+ HUNTSVILLE - MADISON. Regarding the no lobby access and lack of breakfast mentioned, we apologize for the unfavorable experience. Thank you for the provided insights. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage.Thank you for sharing your concerns and I wish you all the best for your future journeys.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Augustin, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ HUNTSVILLE - MADISON regarding the discounted price, good price and clean rooms. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Rick, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ HUNTSVILLE - MADISON regarding the cleanliness and comfy beds. I do apologize for the situation highlighted with the tv along with the other concerns mentioned. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Anne, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ HUNTSVILLE - MADISON regarding the staff. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Alisha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HUNTSVILLE - MADISON and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Kevin,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ HUNTSVILLE - MADISON. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Larry,I am pleased to have had you as our guest at our Red Roof Inn. Your 4/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Jethro, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ HUNTSVILLE - MADISON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you highlighted. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Philip,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ HUNTSVILLE - MADISON. We value you as a our guest and welcome your 3/5 score. It's saddening to hear that you encountered insects and a leak. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist