Front desk was extremely helpful in keeping me in the same room for 3weeks as I was in town for work, they did an amazing job!!!
เข้าพัก 7 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
James
6 ก.ย. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
You have no privacy there, they come in your room as they please, put room numbers on your trash bags and go through you trash.they say rude things to guests. They kick us out for a support animal and corporate will not answer my emails about these complaints. Do not go here at all
La alfombra sucia huele feo y ofrece cocina pero no tiene herramientas para la cocina deberían ofrecer utilicillos para cocina por lo menos unos dos sartenes platos licuadoras cucharas cuchillo de nada sirve que tiene cocina pero no tiene caso
First night, my flight was delayed and I wasn’t going to get there until 11 pm, check in was at 7. When I got there, I was denied check in and was charged for that night. Second night, they told me that I was not old enough to stay, even though I had already booked and paid the booking fee and the first nights stay that I wasn’t allowed, and they charged me once again. I had to pay 2 nights and was not allowed to stay either nights under no fault of my own. Terrible experience. Walking into this place, it looks nothing like the pictures, quite frankly it doesn’t look like it has been inspected in well over 20 years. Terrible smell, musty, and the room that I had looked at had bed bugs. Shiela (the lady at the front desk) was wonderful. She tried to help as much as possible, but the company just wasn’t allowing it. I wouldn’t even recommend this place to my worst enemy. This hotel should be shut down. Or at least inspected.
Hotel is very run down and hallways smelt gross most of the time, but staff was friendly and rooms werent to bad. I wouldnt go out at night alone though.
Liked the kitchenette & big frig. What was hard was not being around during hours when we could get towels, toilet paper, garbage bags cuz we were in Alabama visiting family in Hartselle
This place was awful. The air didn’t work, I went and bought a fan to cool the room off. The entire place smelled horrible, like cigarettes and wet towels. They advertised a pool but no, the pool unavailable. But the pool was very tiny anyway. I thought I was getting a deal by staying here but the joke was on me.
เข้าพัก 2 คืน, มิถุนายน 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Marsha
24 เม.ย. 2018
Was ok good, could be better
Bed sheets were old, thin, felt too used to me. Kitchen ok fine, Teflon-type skillet was old and all scraped up, I didn't use it, cause it was too crummy for me. No scrubber to scrub off dishes, I coulda asked for one I suppose, but office was always closed when I was there (early or late in the day). I booked this place cause I like to cook my own food, obviously.
Neighbors next door were arguing all evening, I heard even their exact words (not just mumble jumble words), thru the walls. Another big deal, NO hair dryer, again probably could have asked for one to use, but office closed till 9 am. No shampoo/ conditioner amenity, glad I brought my own. Not many dishes or utensils (no spatula), but I suppose people stole them.
It was ok, I will try another suites place with a kitchen next time I'm in Decatur, Alabama
Nesecita mas limpieza.reserve un cuarto de no fumar. Y al llegar me dieron uno de fumar.la recepcionista me dijo que no podía cambiarlo.. Por haber hecho mi reservación en hotels.com. muy mala experiencia
Shortly after checking in we noticed the toilet was not only leaking but had been long enough that the floor under the toilet was rotted so when you sat on the toilet it rocked and was extremely loud. We notified the front desk and was told they would send someone but in the week we were there no one ever came. Our second night we were out for the entire night but received a call the next morning that we had a noise complaint from said time, then fast forward a night and I have to call the police because our neighbors were fighting in the hall from 6- around 3 am keeping my children up all night and of course my phone rings the next morning to say someone filed a noise complaint on us, and when I informed her that it wasn’t us, that I had infact called the police she told me that she didn’t know that and that it must have been the two guys fighting umm yeah weird how a noise complaint for a section of hall where you KNOW people are fighting would be the people fighting and not the quiet family that gets blamed for all the issues. I’m not big on complaining about places but this stay was by far one of the worst I’ve ever had and I grew up in hotels (my dad was a manager) so I thought I’d put it out there. We were also told to reserve the room for so long to ensure we had the same room, when it was time to pay for the next week it wouldn’t let us because the room was reserved however it wouldn’t show who it was reserved for (US) and they were booked. Went to another hotel.
This hotel is dirty, sketchy, it stinks, it constantly smells like marijuana, there are ladies that stand outside the side door we come in at night that make us feel uncomfortable, they only provide room service once a week and judging by how the room already looks, they don't do much and the beds are extremely uncomfortable. In other words, it's a dump!
เข้าพัก 15 คืน, มกราคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Michael
20 พ.ย. 2017
Not quite good enough
Assume it is to keep costs low, but no front desk. Waited 10 min outside freezing waiting for the person I had to call on a personal line.
เข้าพัก 2 คืน, พฤศจิกายน 2017
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริง
13 พ.ย. 2017
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Scary
People want to beat on ceiling scared my grandbabys
เข้าพัก 1 คืน, พฤศจิกายน 2017
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
sherrie
13 พ.ย. 2017
ชื่นชอบ: พนักงานและบริการ
The hotel was fine. Just needed a bed for the night. The room was a little run down, but clean and comfortable. The lady at the front desk that checked us in was very pleasant, helpful.