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"We stayed for 10 nights and were very happy. The room was clean, had everything we needed for a comfortable and cozy stay. Daily housekeeping kept us up with everything we needed, everyone was very friendly. Only issue I would say with this hotel is that it needs more parking. We forgot to book parking and were fine parking in the 3 hour time limited car parking on the street which is free, but I feel like this will become increasingly unavailable as New Epping develops and gets busier."

"Unclean room. Toothpaste still in bathroom sink. Ash trays un empty outside door with gross stained seats outside. Bit grimy. crappy pillows. Average matress. Key was hard to get into door . Stunk pretty bad like smokers had beennin there and masked with spray. Should have been 80 dollars a night not 160"

"We had such a lovely stay at the Sterling Inn & Spa! We loved the thoughtful little touches, especially being greeted with “Happy Anniversary” as soon as we checked in and the breakfast in bed. It’s the little details that made our stay feel extra special. Such a relaxing and memorable experience. we’d definitely come back!"

"Booked 2 rooms at this resort on Expedia. Requested connecting rooms. Reached the resort late evening and was given rooms next to other but not connected. Room 1 with 2 single beds , a bathroom with nice separate shower and Tub. Separate Living room with great view. 2nd room was a kind bed, Accessible Bathroom. DISGUSTING with stains and hair. No separate shower just a curtain. We complained the front desk and the manager was polite enough to disinfect the bathroom. But it felt like staying...

"Room was great for 4 people but had a strange smell on entering the room . After a while you didn't notice it , but each time on entering you could smell it"

"Nice small hotel close to airport, with free airport shuttle service, supermarkets and eating facilities in walking distance. My second time there."

"The good points were the room was clean, the bed was comfortable and the location was quiet and facilities were good. The bad were there were 3, however the room was only set up for 2, however this was rectified when we asked. The complimentary water we were told was always 2 didn't matter if there were 3. The room service was haphazard the beds were not made properly or the dishes washed would have preferred no one to enter the room at all for what was done."

"The Chateau was well maintained, our room was clean and very comfortable. The staff were very helpful and friendly."

"The staff were amazing and very helpful. The beds we very comfortable. Couches were bit hard. Position for our hospital visit was good."

"The serenity of the place was amazing, the views of the golf course, nature and wildlife was incredible"

"Quiet location, clean room. The bed was as hard as a rock and I have woken with sore hips and a headache….. lots of bugs in the room, but had bug spray to spray them… needs better ventilation in the bathrooms as the floors can get very damp after shower"