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"Friendly and accommodating clean."

"Friendly staff, property was kept clean, and outside was clear of most snow buildup"

"Easy parking,clean modern rooms "

"Never disappointed keep up the good work"

"Very clean"

"Nice clean property with friendly staff. Nice location to groceries, food, and the airport."

"Excellent hotel. New, very clean. Good breakfast "

"The room was so clean, much more then many other places I have stayed. The staff was friendly and the pool was very nice. It was a nice location, easy to get to GVSU and then to other places around town. "

"Shower had hair in it! Other than normal extra cleaning it was nice location was decent! Room was huge! Mini apartment! "

"Everything was great, in truth it made my visit with my grandkids perfect because there was nothing to worry about!"

"We stay there often and I'm never disappointed keep up the good work"

"Clean and friendly. "

"Staffing was good "

"The rooms…very spacious. Was very nice for 4 people. "

"Room was dirty, noisy neighbors and no flexibility for one more hour even though the hotel was empty."

"Room needed major updates. Walls were partially painted, lots of dents and holes. Bathroom had rust stains. No butter available at breakfast. Juice machines didnt work. Coffee machine unavailable. "

"Although the property was built two years ago, it’s in the shape of a twenty year old hotel. The breakfast is worse than a fast food restaurants. The front desk staff were kind, but kindness doesn’t always get the job done best. We were excited to stay here again as our first stay was wonderful a year ago. We won’t be back unfortunately after this visit. "

"The internet was down for my whole stay and the pool heater was broke: In the evening the night clerk was asleep and there was people wanting to check in ringing the bell. He finally appeared and you could tell he just woke up."