"Everything was wonderful except the restaurant service. We ordered drinks and a salad. The drinks took a long time to arrive and the salad never did. We finally just asked for the bill. We were there for an hour and a half."
"We are local, but needed a place to stay while our house was having some work done. We were so excited to see The Overlook was open, and I'm even more excited that we booked! They're still finishing the property so not all rooms are available, but I can't wait to visit when they're all done! Beautiful rooms, kind and flexible owners - a must-stay if you're in Saugerties! The luxurious bathrooms are a huge bonus!"
"Very comfortable room and beds. Staff was friendly. Clean. Cont breakfast was great. Only downside is the noise from the main road in our room in the late evening. Lots of motorcyles going by."
"We were stranded in Middletown, NY for 3 days due to a tire issue (waiting on special order tire from Sams Club) and it couldn't have been at a better hotel. Was a very pleasant stay."
"Lovely hotel with wonderful staff. Very close to great dining eg Classic diner and Pine Bush Chinese . It’s positioned in a lovely area and has a very nice outdoor seating area where you can sit outside and enjoy the sun sets . I removed one star as the air conditioner in our room was very noisy with a musty smell but everything else was perfect ."
"This staff here is great. So friendly and informative. I'm a germaphobe so I checked every corner of the room and it was spotless. They also give you warm cookies when you check in. "
"Came from Long Island, liked the property & room design. Didn’t get to enjoy the Russian Mule, but place was busy on Saturday and food smelled great. Further than we thought from the Bethel amphitheater but not that far. All in all a lovely place to stay."
"Staff was super friendly with my 9 year old and I. It was qiuet and we had plenty of room. I would go again any time. NY is a little far away for a weekend trip but I really loved it. "
"Pretty new hotel in excellent condition. I had a studio with a nice kitchen, sitting area, and king sized bed. Nice sized bathroom, with a walk in shower (with excellent water pressure.) Very quiet room.
The area has many shopping centers. My room looked on the back and side of a Target, and I think this added to the quiet at night.
Excellent front desk staff. Very good laundry room with 4 washers and 6 dryers. Each $2.50 in quarters, but front desk staff can give you change.
Good breakfast...
"What a nice surprise the Hotel Vienna turned out to be! I highly recommend it if you're visiting the Catskills. It had what we were looking for: an easy to moderate hike, an indoor heated swimming pool, great selection of cable TV channels and clean, clean, clean."