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"Overall, our experience was okay. However, wherever you turn, you notice little things . . . a loose shower handle, exposed nuts/bolts at the base of the toilet, etc. Simple maintenance issues that differentiate a down-at-the-heels hotel from a good property. As for room service, we never broke the code on which days our room might be made up. Better hotels tell you what you might expect at check-in. The hotel breakfast was no better or worse than that offered by the chains. On the plus side,...

"The staff were very kind and the room was spacious and clean. The pool was quite run down and the skimmer wasn’t working as there were a bunch of hairs floating in the pool. (Black hairs, my husband is ginger and I am blonde so it wasn’t ours). One of the pool ladders is loose and when I went to climb out it shifted and I hit my foot and fell back into the pool pretty hard."

"Very nice"

"Everything was great!!"

"We will never return to this hotel unless it undergoes extensive renovation. POSITIVES: it appears the room has new furniture, new vinyl floor and a new bedspread. It has a microwave, mini-fridge, coffee maker and a small cable TV. The hotel was quiet and the bed was marginally comfortable. The tub was clean, but when the bathroom floor was mopped, large wads of soapy hairballs were left in the corners of the floor. NEGATIVES: there was a thick, offensive smell of cigarette smoke in halls...

"This used to be much nicer with much more attentive staff. Staff we talked with, English is a second language. A bit difficult to understand The room furniture was well used, sofa bed showed lots of wear and tear. Bed was comfortable. We had an issue with their "room service". I would never order from them again. Overall, if you are just staying the night, might be worth the discounted price."

"Very good place and exelent service thancks"

"Front desk staff seemed like he was not happy to be there. He did not tell us about the continental breakfast, check out time, asked if I was a Hilton honors member, etc. Seemed annoyed to have to look up my member number by phone number. Alright neighborhood and room was decent - definitely need some work in the room and cosmetic upgrades."

"Overall, great hotel: clean rooms and common areas, comfy beds, good water pressure and temperature, effective darkening blinds, plenty of room space, and adequate breakfast offerings. The location is near ISU campus and nice shops and restaurants at easy walking distance. Parking is inconvenient being in a ramp across the street. Not too far away, but be aware of this in poor weather. Positives out weigh any negatives, I would stay here again."

"Everything is perfect, every time. That's hard to find with many hotel chains.Keep it up!:)"

"The phone lines were down, so when I tried to call for service, I ended up having to go down to the lobby to ask how to use the shower. The person at the front desk was very professional and very helpful."

"The elevator was down, we were told that the only room available was on the 3rd floor. When we tried to access the room, it seemed to be locked from the inside. We were then given a room on the first floor. The facility was clean enough. This is a budget establishment, and you get what you pay for."

"a warm smile and the service was fast... we are planning to come back.."

"Staff was great, but the building itself is very very outdated, unclean, and feels very humid/ muggy."

"The lights were malfunctioning; I asked for them to be changed, but in three days, no one ever came to fix them. Also, the three soap dispensers in the shower are in the way while bathing—it’s very poorly designed; the soap should be on the other side so you can get in easily and shower comfortably. I am very disappointed."

"The room was clean. There was a huge gap underneath the door to the hallway. We did not like that. It was loud at night."

"Absolutely atrocious! No one was at the the front desk when we arrived at 3:30 pm to check in. Waited 25 minutes until someone came from the back to check us in. The pool was closed due to maintenance. There was puke on the stairs. The floors in the front entrance were sticky. Every single door to every room in the building has dents and looked they they had been broken into. The bathroom door was discussing. The tub filled up with water while taking a shower because the thing in the bottom of...

"Recommend a remodel the room felt like a scene from a bad murder mystery movie."

"Room was clean and staff was very helpful!"

"Great stay!"