"Not so nice experience in the beginning but gets better after that. Disappointed that there are no
1. welcome email prior to arrival
2. not even a welcome card from the resort GM.
More disappointed to know, there is no GEM appointed to our room. The front desk staff claimed that only villa guest will be entitled a GEM as there are more than 100 rooms in the property to cope with. Can’t help My high expectations of Six senses brand dropped to the bottom as I was wowed by the level of service...
"Rooms are large, well furnished and very clean. Staff is extremely friendly and helpful, although I think might not have english speaking staff member that you might find in a large chain hotel.
Food is all made by the onsite chef, and while a bit limited in choice, is very tasty and not too expensive.
The only potential downside is that as a retreat type property, it isn't located in the nearby city. If you drove in your own car or rented car, then no issue. But the only easily walkable local...
