We love the Hyatt! Never had any problems with it being not clean except the toilet this time. It took them 4 hours to come clean what appeared to be blood off the sides of the toilet before we could even use it
The key kept having to be redone twice in 4 hrs cos it stopped working and that waa veey annoying.
Staff very pleasant.
Breakfast not very good at all.
The room was nice and we could walk to a number of different stores and restaurants. I did end up with an issue with the staff when I walked out leaving a charger for my laptop in the room. I called the next day to see about how I could get it and they said they would check and call me back. After calling back myself they said someone would call me back the next day. I never got a call.
Friendly staff, seamless check-in. Rooms are clean and comfortable, with an updated bathroom.
Ample parking, $10 nightly. Walking distance to restaurants, shopping and entertainment. This will be my go to when I'm in Fort Lauderdale.
Our stay was good until the last day when my husband discovered 2 bed bugs while laying in bed. I spoke to Lavonne at front desk she was very attentive and made sure the room wouldn’t be stayed in until issue was addressed. I even showed her the photos that were taken. She told me that a manager would reach out to me which never happened. I would have liked accommodations.
Love hotel and amenities. Staff wonderful!
Traveling with a group that includes a couple of elderly people so unable to walk to nearby restaurants.
Would have like a restaurant with larger menu onsite.
Barb
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 20 เม.ย. 2024
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 20 เม.ย. 2024
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!
8/10 ดี
Eileen
19 เม.ย. 2024
ชื่นชอบ: ความสะอาด
The location of the property is perfect, shopping and restaurants abounds in very short walking distance.
The hotel itself looks nice from the outside however inside it is a little tired looking - furniture and carpets could use some refreshing but the beds are super comfy, the layout of the rooms/suites are quite generous. Breakfast was good however the offerings should be replenished more frequently (dishes, utensils and food went missing and not replenished on a timely basis). What would be very appreciated would be to have a proper café in the building (as opposed to a counter across the road that "serves" Starbucks coffee but not a true Starbucks.
They provide a free shuttle form the airport, which was really nice for the 8 of us traveling together. We had a 2 bedroom suite with a kitchen, the room size was perfect for our group. You could easily walk to eat, shop and they are a hotel that is typically used for people to stay prior to boarding a cruise ship.
Elizabeth
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 20 เม.ย. 2024
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!
The only disappointing thing was the airport shuttle service pick up from the airport. It took 1 hour and 20 minutes for the shuttle to arrive. Delayed due to lack of other shuttle bus. There were only 2 per the company that was providing service for many arriving customers.
Just an overnight stay but clean, comfortable and friendly staff, with cruise port shuttle available
David
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 13 เม.ย. 2024
We love getting feedback from the guest! You need a great start to your vacation as you set sail. We are glad to be the first step! Please visit us again!
Great proximity to the airport, but really nothing to do closeby, unless you like shopping !! Have to Uber/Taxi otherwise.. Rooms were nice and spacious and clean, nice pool, breakfast was soso-but is free to can't complain, lots of fast food eateries very close by.
Carey Albert
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 13 เม.ย. 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!
We had just arrived from a cruise. We were given our room right away. The girl on the front desk was very pleasant to deal with. The room was excellent. We ate that evening in the bar. Food was very good pub fare. Very impressed. Free shuttle to the airport.
Maria
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 13 เม.ย. 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 13 เม.ย. 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!
The rooms are great! They are spacious and clean. They have a kitchen which is really convenient. There is nearby shopping and dining and it is all within walking distance.
Lelani
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 13 เม.ย. 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 13 เม.ย. 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!
Great spot to get ready for a cruise
Lots of restaurants in close walking distance
Joanna
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 13 เม.ย. 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!
Friendly staff, nice and clean rooms, quiet, shopping centre within walking distance.
Nicola
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 13 เม.ย. 2024
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!
I like that they were able to accommodate us by letting us check in earlier as we had got off our cruise early in the morning. Service in the restaurant was also good. As well, breakfast is included with your stay which makes it convenient in the morning when getting on the go.
Roderick
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก LaVonne - Front Desk Host วันที่ 20 เม.ย. 2024
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!
10/10 ดีเลิศ
Gail
เดินทางกับคู่รัก
7 เม.ย. 2024
The staff at the front desk were very friendly & helpful. We liked having the kitchen to have a couple of our lunches instead of eating out. The breakfast buffet was tasty & had lots of choices. We also loved the location, close to lots of stores & restaurants. We will be back!
Gail
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Hyatt House วันที่ 8 เม.ย. 2024
With so many hotels to choose from, we are grateful that you choose us. The Hyatt House team appreciate your feedback!